This hotel is in a wonderful location - walking distance to all Amsterdam locations and my room has a beautiful view of the canal. The rooms are spacious and comfortable and the hotel has a lot of character. I haven't given it a 5 star rating because of two issues. The first is that I slept very badly as the... More

Did anybody drop an Avène Cold Cream Lip balm at my room before my arrival? because I found this on the floor in a very obvious spot, aside from the empty water bottle under my bed, I heard people complaining about their small rooms but mine actually was spacious, the whole floor felt like the basement of the ship "Titanic"... More

We stayed for a 4 night break - great location and reception area was fine however the room was very tired looking and much smaller than we were expecting. The room and corridor would benefit from a lick of paint and the room needs a new carpet and fixtures and fittings. We requested a high level, canal facing room by... More

Old. Small rooms with even smaller bathrooms. Expensive (although that may have been due to the crowded city with the Queen abdication and all). They charged my card in advance without even asking if I'm OK with that and then they also asked for a 50€ reserve on the card just in case I may decide to leave without paying... More

My wife and I spent seven days in a double canal view room 04/23/2013 to 04/30/2013. Location just great. Breakfast food very good /Breakfast room staff very friendly. Room clean but the furniture and carpet need to be replaced. I had the room with the broken chair which was pictured on Tripadvisor by a reviewer months ago. The free wifi... More

We stayed 3 nights (April 10-12). We arrived early from the U.S. at 9:30AM,yet the hotel had our room ready for us wih a canalside view of Amsterdam (as requested in an earlier e-mail). Our room was large,clean and comfortable. The breakfast was outstanding with eggs,ham,coffee choices,juices,pastries,cereal,yogurt and fruit.The breakfast staff was very welcoming and friendly. The desk staff was... More

Hotel does not live up to standards for the price. The small lobby OK, but room carpets were stained and dirty.Decor was outdated. Wi-FI never worked. Lots of stairs to room levels even after taking elevators. We had a booked a large room with view on the canal and was not disappointed with the size of reserved room, view or... More

an old hotel.. furniture and place remenber an hotel in former soviet union. Cold room with a bad heating system. no air conditioning. The bed was old , half broken and hard. In the bathroom I could find every day long hair belonging from the waiter. The mixer didn't work you could only have boiling water or ice water. People... More

Location is excellent, room was clean, staff were courteous and efficient, allowed early check in, free wi-fi (the basic unpaid option is pretty good actually), LCD TV. Room was basic and worn down, small bathroom, noise from corridor, and i did not like the smell of the hotel (to me it smelled like hospital), but that is a personal preference,... More