We arrived at the Hotel after midnight, despite booking on line and having a conformation e mail, we found that our booking had been cancelled. We were refused entry into the hotel lobby and all our exchanges were made via an intercom with the reception staff. We were offered no help, information or explanation and on a cold night, we...
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Dear Mister Ian W,
Thank your for your participation on the Tripadvisor.com Review of your stay in June 2011 Bastion Deluxe Hotel Groningen. Because of your review the Bastion Hotel Groep can increase the service to their guests.
We noticed that you have a complain about your reservation in Bastion Deluxe Hotel Groningen. Your review has been discussed with the...
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On a campervan trip in vary bad weather, we saw this hotel beckoning to us from the Groningen bypass and decided to stay. We had a great view from our room on the top floor and spent a very comfortable night. It wasn't far to drive into the middle of Groningen for sightseeing and a meal. Breakfast was extensive, and...
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Clean, comfortable, quiet, friendly and efficient staff. The hotel has been extended and the restaurant has been revamped since the photos on this site were taken. The food was good, but there was only one vegetarian main dish. The staff were happy to prepare alternatives for me.
It is some distance from the city-centre; no problem for car drivers, but...
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Friendly staff, i had some problems in the restaurant i did order the rumpsteak and wanted it cooked medium but on one side it was completely raw. The room was clean, and you have free wireless internet, its not hard to find the hotel since its right by the freeway (if you come by car)
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This hotel is not well-located, rather hard to find, in fact. Rooms are basic, and not well equipped - essentially it's a motel with moderate hotel prices. Wouldn't bother personally
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