The hotel is not in the town center but it is surrounded by train and tram no 13 which can get you to Zurich HB (main train centre) and Parade Square within 20mins. I like that the location has a shopping mall, mini food court next door which serves Indian, Japaneses and Asian food. It has a cinema in the... More

The layout of the corner room (junior suite?) is somewhat awkward In that the long, narrow room is split in two by the admittedly large and attractive bathroom. The sleeping area was good, the seating area however not inviting. The beds are indeed comfortable and for a Saturday night the area was fairly quiet, so from that point of view... More

Stayed here for a couple of nights and overall it was a positive stay, Check in was fast and responsive. The room is differant ! not quite the layout I was expecting but functional. Housekeeping was up to standard and there was a free bottle of water available which is always welcome. I think another reviewer has already mentioned that... More

It's not in the city centre, but the price is reasonable (for Zurich) and the truly outstanding service and attitude more than compensate for the location and lack of marble and wood. We probably would not have chosen the hotel ourselves, as it is a bit far from the city centre, 8-10 minutes by tram, but the hotel was booked... More

Hotel is great. Staff very helpful. Rooms are large for Europe and hotel is in a great location. More

Living in Asia I was surprised how lousy the value for money in Zurich is. I don't mind paying CHF 250.- for a room per night, but expect an appropriate service for it. I was highly disappointed about the value-for-money at the Four Points in ZH during my 10-day stay there. CHF 250.- per night - no breakfast included -... More

Advertised as boutique but poor design is more appropriate. Wide corridor space would be better given to rooms and bathroom is another space waster. Beware the gym where I went then found out when I left 25chf charge for the privilege ! Many better hotels in city so avoid More

I stayed here because TA rated it #13 among all hotels in Zurich. But it's clearly not a business hotel: PROS: 1) friendly staff; and 2) modern eclectic rooms (if you like frosted glass shower stalls that open directly into the room) CONS: 1) far from downtown (10 minute cab ride from downtown area), 2) difficult to find (it's in... More

Definitely great location, nice and medium sized rooms. Close to business-and shopping-quarter Bahnhofstraße BUT the CUSTOMER SERVICE is PATHETIC!!! Very disappointed with the whole experience, the Air-conditioning didn't work for the whole night, and if you open the windows it was too humid! We couldn't sleep the whole night even after calling them couple of times nobody did anything or... More