Generally, an excellent hotel. Modern, clean, and professional. Prompt service. Free access to gym and pool. Free wired internet - and it's generally pretty fast too, not as poor as many "business" hotels. Rooms well laid out and nice shower. Free newspaper and breakfast for Priority Club members. Downsides: * Expensive, like everything in Zurich. * Rooms not tiny, but... more

You pay 100 eur/night for a room, which is clean, but not for this price. We had to wait for 2 days for the temperature to raise to 24 C (though I put the heater to 35 C). There is no toilet brush! My boyfriend asked for 5 times for the toilet brush, and finally they brought it without any... more

Stayed here for 6 nights during a business trip. Booked one of their newly renovated Superior rooms. Check-in took some time, as I was being assisted by a "Trainee". Actually, during my week-long stay, I noticed a lot of "Trainees" working there. I am not sure if they were going through a hiring spurt or if the turnover is high?... more

Little disappointed when got Crowne Plaza hotel through Priceline. Good price although to finally get accepted had to bid higher than other cities and countries (be prepared for price shock in Switzerland).But in almost all respects, hotel met or exceeeded my expectations. Even with upgrade room was small --but it was very modern and had everything we needed. Easy to... more

very inviting.........has a very nice ambiance...breakfast was undoubtedly amazing with lots of variety..room was preety cozy..n romantic as well...spa was another gr8 experience... the thing which i really hated is we were on our hoenymoon when we entered the room what we see is a twin sharing room.........which really disapointed me......but ya in no time they houskeeping was available n... more

Stayed here three times on return visit to Zurich, company paid costs. Staff are friendly and helpful. It's costs 60 Swiss Francs average from airport. Each time I've checked in I've gotten different options presented to me. I've automatically been given my breakfast tokens and some times been given passes to the gym. The rooms are small but very well... more

I've always liked this hotel but have discovered a serious problem. When I checked in on 9 Sept., it was a warm day in Zurich. I tried to adjust the air conditioning in my room to something below 22C for sleeping at night and it wouldn't allow me to do so. I went to the front desk and was told... more

small rooms. unfriendly staff. bad organisation. at least clean. more

This nicely redecorated hotel is immaculate but the rooms are tiny and it's way out in a middle class residential area with not very much of interest nearby. Breakfast is a small fortune and the hotel staff is polite but cool. They also let an "intern" check us in and no one supervised him or corrected his mistakes. For example... more