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All 122 Zurich hotels »

Novotel Zurich City-West

4.0 of 5
Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Hotel amenities
Ranked #36 of 122 hotels in Zurich
4.0 of 5 stars 214 Reviews
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214 reviews from our community

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Traveller rating
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Date Rating
aasekristiansand
Kristiansand
Contributor
18 reviews
8 helpful votes
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

With this hotel you actually get the little extra that you pay for and realize it´s so worth it! (I stayed at the Ibis next door the night before and this Novotel is just so much better that don´t even consider staying at the Ibis) Maybe one of my best hotell stays. Everything just works! It´s that easy. There is... More

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Johnny869
Brisbane, Australia
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 27 January 2012

The Novotel in Zurich very clean and modern hotel. The hotel is located about 15minutes walk from the main train station (away from the centre of town). The staff were all very kind, helpful and spoke excellent english. Although I had booked a twin room, they were able to accommodate a third person in the room on a trundle bed.... More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
30 January 2012

Thank you very much for your positive comments. We are really happy, that you enjoyed your stay. There are many exciting things to discover in Zurich. So if you come back to Zurich, we would be happy to welcome you again. Your Novotel-Team More

Samuelpas
Bandung, Indonesia
Contributor
14 reviews
11 helpful votes
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

As usual, I travel with my family and prefer for a triple bed room. I found that Novotel has room with king bed and sofa-bed. In the afternoon they changed the sofa became bed. There is also free video game for my boy and a small playground with dolls and toys for my little daughter. Beside the restaurant there is... More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
24 January 2012

Thank you very much for your positive feedback. Allowing families to share special moments and happy memories has always been a priority for Novotel. Everywhere around the world, your children are always our welcomed guests. And for sure we would be happy to welcome you again in Zurich. Your Novotel-Team More

PeterAndros
Chicago, Illinois
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 6 January 2012

My wife and I stayed here over New Year's and found it to be a very nice, clean, easy to get to hotel. Staff was very friendly and helpful. Coming in on an overnight flight from the US we were amazed our room was ready for us when we arrived at the hotel around 9am. That usually never happens! We... More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
9 January 2012

Thank you very much for your positive comments. We always try to do our best to offer early Check In service if the occupancy allows it. If you would like to reach the heart of Zurich even faster, you may take a subway from Zurich Hardbrücke to Zurich main station (3 minutes ride).As of January 2012 we offer free WIFI... More

s_scarnera
London
Senior Reviewer
7 reviews
4 of 5 stars Reviewed 5 January 2012

The Novotel was nice as you'd expect from a 4*. The prices, however, reflect Zurich in that they're unusually high for a European city. But that's certainly not unique to this hotel! We upgraded to an executive room during an Accor hotels 50% off sale and it was worth it. The hotel's in the Zurich West area which is about... More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
9 January 2012

Thank you very much for your positive feedback. We are really happy that you enjoyed your stay at Zurich West. It is definitely the upcoming area of Zurich and there are many interesting places to explore. Good news about the WIFI connection. As of January 1st 2012 we offer free WIFI in all rooms of the hotel and the public... More

Ash031284
Mumbai, Maharashtra, India
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed 2 January 2012

Being a Accor Group Loyalty member, I chose Novotel during my stay in Zurich. My expectations was very high because of my previous stay in Sofitel Luxembourg. This met the expectations. The rooms were very good. The internet was of pretty decent speed. he only deficiency was they did not deliver the ironing set in the room. They had a... More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
4 January 2012

Thank you very much for your rating. We are very pleased that you have had a convenient stay with us. We know that our ironing room is slightly different to other hotels but on the other hand you have the opportunity of an ironing service 24/7. For sure you also have the possibility to make use of our laundry service.... More

Brizzy_Family
Posted by an Accorhotels.com traveller
Brisbane, Australia
Contributor
12 reviews
7 helpful votes
5 of 5 stars Reviewed 1 January 2012

we loved the hotel! excellent customer service from reception and restaurant/bar staff. we arrived very early, very tired from flight and the reception manager immediately began to organise our rooms for us, even though check in time was 2pm. rooms were ultra modern and very comfortable and clean very helpful tourist and transport information available free wifi area was great... More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
4 January 2012

Thank you very much for your positive comments. This is the reason why we give our best every day. And we even have better news. As of this year we provide free WIFI in all rooms and the public area of the hotel. We wish you a great start in 2012 and hope to welcome you again soon in Zurich.... More

Niedrig
Neuchatel, Switzerland
Contributor
13 reviews
9 helpful votes
5 of 5 stars Reviewed 29 December 2011

I stayed with my wife on a low season rate in a executive room. The room was fresh and clean, nicely furnished and the bathroom was indeed appetizing. Everything was working. Free internet was included. The location is very convenient by car and by public transport. Many restaurants are in the vicinity. To downtown it is also not to far.... More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
4 January 2012

Thank you very much for your positive feedback. We are very happy that you enjoyed your stay at the Novotel. For 2012 we wish you and your family all the best and hope to welcome you again soon in Zurich. Your Novotel-Team More

Pnina_10
Netanya, Israel
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

Stayed there 4 nights and enjoyed my stay. The breakfast is very good, nothing was missing. The location is 5 minutes from tram which takes 10 minutes to the city center. If you have luggage it seems a little far from tram station. We had superior room which was big and very comfortable. It was a bit expensive in comparison... More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
19 December 2011

Thank you very much for positive reply. We are very happy that you have had a great stay at the Novotel. With the new tram line 4 we can offer a new station which you will find within one minute walking distance from the hotel. So even with your luggage it is very close. We hope to welcome you soon... More

Posted by an Accorhotels.com traveller
Grand Cayman, Cayman Islands
1 review
4 of 5 stars Reviewed 13 December 2011

The hotel was quiet which is what most people need after a long day. Close proximity to restaurants and grocery shops if you don't feel like eating anything at the hotel. Very Good hotel staff are friendly and they speak Engliish as well. More

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Patrick Bonnaure, Manager at Novotel Zurich City-West, responded to this review
19 December 2011

Thank you very much for your friendly feedback. It makes us proud that you enjoyed your stay with us. Zurich West is changing a lot and establishes as the new trendy area of Zurich. When you visit us next time, you will even find more shops and restaurants in the area. We are looking forward to welcome you again soon... More

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Novotel Zurich City-West Also Known As

  • Novotel Zurich City West
  • Novotel Hotel zürich
  • Novotel Zurich
  • zürich Novotel
Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland

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