This hotel has a good location, just two blocks from the lake. It is a smaller Sheraton, and some of the staff are warm and helpful. Others are abrupt if not rude. The greatest omission, however, is that of even a small gym. For a very, very expensive hotel, which this is, there should be at least a small on-site... more

I only stayed here for an evening (on Starwood points) and found the stay to be lovelier than a spring day. Ok maybe that is a bit excessive but you get the idea. Check in was without incident (score!) and we were given a late check out without having to beg. Room: pleasantly surprised and somewhat ecstatic were the first... more

I stayed for "free" with the free week-end night with two SPG stays promotion. I'm basing my 3 dots on the price I would have paid, namely about 250 CHF. I was told I was upgraded as an SPG Gold member. The room itself, albeit on the first floor above ground level, was quite nice. It was roomy with modern... more

My boyfriend and I just returned from a quick trip to Europe for Oktoberfest, but decided to throw in a few other countries for good measure. We decided on Switzerland (Zurich), Germany (Munich and Stuttgart) and finally Netherlands (Amsterdam.) Being that our trip started in Zurich, this is the first of the four reviews I'll write... After 24+ hours of... more

Our Starwood points got us 2 rooms here last week, and I had emailed for a possible early check in. We arrived before noon, and one of our rooms was ready so at least we could put the luggage somewhere. That was a nice touch. Staff was a bit stiff, but very pleasant and helpful. Breakfast was outrageous at CHF... more

We had requested an early check in and had the hotel been busy would not have complained about waiting had the hotel not been half full at most. We arrived around 10:30 and went to breakfast - good service but the food was pricey and not very good. When we got into our room sometime after noon we found it... more

Let me start by saying I am a loyal Sheraton (Starwood) customer. So when I can I try to stay in their properties. And this one has nice rooms (as I expect). However the lobby is quite dated and the breakfast is priced very high (but so is everything else in Zurich). Also, although it is in a quiet neighborhood,... more

The hotel is centrally located in the business area, near Lake Zurich. The staff was friendly and courteous but the rooms were very small and a bit tired. more

I am a SPG Gold member and stay at Starwood hotels frequently. I recently stayed here the nights of March 13 and 14 on points and was very pleased with my stay except for the overwhelming presence of cigarette smoke. People are allowed to smoke in the lobby which is attached to an open plan lounge so just coming and... more