We stayed here for five nights. On the first night we noticed bed bugs crawling over sheets and mattress. We demanded to be moved and after the receptionist brought some sellotape to gather the evidence she eventually moved us. Every night for the rest of the holiday we had to check our beds before we got into them. NO apology... more

Located down from the train station with no view but costs less than lakeside hotels which are very expensive in Lausanne. Stayed in August which can be really hot. Main problem is that airconditioing was insufficient. Had a bed and sitting area and the ac only came out weakly from the bedroom area - living area vent had no air... more

My wife and I stayed for the night on our way to Venice for a week long cruise and what a mistake this ended up being. We were both attacked by bedbugs!!! My wife and I got bitten so much by the bedbugs that we had to kind of keep to ourselves on the cruise, which ruined a week long... more

I am a teenager who stayed in this hotel for two nights for a wedding. We were given a very spacious clean room with comfortable beds with cooking facilities. I could understand that the decor would not be to everyones taste, however I loved it! The staff were friendly, polite and had fantastic english. The hotel is like no other.... more

+ I got a very big room, there were actually 2 rooms. + Bathroom and room(s) very clean + I got a free travel card (metro and bus) for 2 days Overall, it was ok for 1 night. - staff was not the best, i think they were all job students. I was left waiting for a long time bef.... more

I booked this hotel because it was highly recommended in the Frommers travel guide but I think they may need to update it because the hotel has gone downhill since. The location is ok, i'ts near the station but is not overly convenient for restaurants, they claim to have a restauant in the hotel but that's not true and there... more

I stayed for a week and enjoyed it. Our online reservation was hassle free, and my 3 colleagues had no complaints. The hotel is not anything special, but it is clean and the breakfast, while a bit pricey at CHF22, was a good start to our day. Its close to the station and town centre, and we found the staff... more

On the web site the price included breakfast, and the young lady at check-in confirmed that the price was inclusive. The morning after, another young lady changed the whole story, and all of a sudden breakfast was an additional 22 Francs each. Very irritating. The mattresses must have been decades old; the springs poked our ribs all night long. In... more

What a complete dump. Stayed here for work so perhaps expectations were too high, but room was dirty, unmodernised and stank of smoke. The bed broke when I sat down on it (and I am not overweight!), thin mattress, old sheets. They did not have one colleague's reservation and took ages to give her a room. I did not have... more