This hotel is brilliantly located close to the main station, Gornegrat railway and the bus stop for the slopes. We received a very warm welcome on arrival. Our rooms were spotless and the beds were comfortable. Despite having one room right opposite the railway this did not cause any problems. The staff were very friendly and helpful - one of... More

We have stayed at this hotel for many years and have never been disappointed. This is a great location for getting the train or the ski bus, which allows you to choose where you want to ski each day. The rooms are of a good size, have what you need for amenities and like all of Switzerland, are very clean.... More

We just returned from a week skiing in Zermatt and stayed again at the Sarazena Garni hotel. The hotel is perfectly located. In front of the main railway station and 200 meters away from well known Gornergrat Bahn. The bus stop to go to the other skiing places like Sunnegga as well as "klein Matterhorn" is 100 meters. The view... More

This is a really good Hotel. The staff were helpful and attentive. The breakfast is good and wholesome and includes meats cheese, and if you wish, there are boiled eggs. I was travelling solo but my room was a small double. This was well furnished and comfortable and side facing. The sheets were always crisp and fresh. The bonus for... More

the hotel is tucked away, a short walk from the station. Perfectly adequate rooms with all necessary facilities for a pleasant stay. Continental breakfast is very good (especially the bread) and staff are helpful and friendly. Some rooms overlook the Gornergrat Station and can be a bit noisy. All in all, good value for money. More

But loud! Our room had a great view of the Matterhorn, but was also right above active train tracks! The rooms were also rather dated, with measly little towels, worn carpet, etc. Still, room was quite large, plenty of space for all your hiking / skiing gear. More

This is an excellent hotel with great service. A super breakfast to start your day and it is nestled between the two train stations and within easy walk of any Zermatt location. The staff ARE great too. More

I loved the hotel - clean, comfortable, stone throw from the train station. Great muesli at breakfast. It's not cheap, but the cheapest in an expensive resort town. Only complaint is for the same room, they charge you extra to have two people rather than one person, they're charging double! I think paying 10-20% is reasonable - to pay for... More

The hotel is well located just round the corner from the railway station and the porter will take your bags to the hotel and he certainly helped us carry our bags to our room. The welcome at the reception was always friendly. Rooms are clean,spacious, functional but comfortable with good beds. View from our room was the mountain railway station... More