The location, a little off the beaten path, was excellent- quiet and close to the train station and the COOP grocery. Our room had a small balcony from which we could take in a stunning view of the Matterhorn. The rooms we had were ample in size, but everything creaked: the floors, the doors, the beds- and the beds were... More

We had a similar experience to the other reviewer when making booking changes and getting an irate email. However when we arrived in Zermatt and met Mr Silvano, we understood. It seems to us that he’s still coming to terms with the computer age but other than that, he came across as a very nice friendly person. Our stay was... More

Excellent location: close enough to everything in Zermatt, at the same time a bit off the crowded roads. Most rooms have a view of the Matterhorn. The breakfast spread was fantastic for a hotel of this price range. Staff was friendly, we could use the TV room and bathroom facilities even after checkout. The bathroom/toilet was a bit cramped and... More

When I initially read the tripadvisor reviews, I wondered how so many people could be completely divided on the owner of this hotel. Half of the people say he is friendly and helpful, and half say he is rude, hangs up the phone and threatens to cancel reservations. It makes sense now because with me, he was both! Initially, he... More

We stayed here for one night in July. The owner is a really lovely old man who is friendly and helpful. We had a room on the first floor. Our room had 2 single beds, sink & shower, table, tv and balcony. The toilet was located next to our room, don't think there were too many people staying there as... More

I would not stay here a second time. The positives are a pretty good location (although it was challenging to find initially) - and the rate was ok given the cost of zermat - and there was a high water pressure in the shower. We email to confirm the reservation and never received a response. We later called and let... More

I just got back from a 4-night trip to Zermatt, staying at the Cima Garni. This is a great value. Owned by a a nice elderly Italian man who lives onsite, it's a homey B+B. I paid about $60/night in high-season ... can't beat that. Pro: Location: Awesome, awesome, awesome. It's less than 200m to the train station, 2 of... More

Stayed for a week with friends and family and found the hotel perfect for a no-frills sporting holiday. Rooms are slightly outdated, but this is not what i personally like to pay for in a ski holiday. Breakfast was good and skiboots were dry every morning. The location is very good for the Gornergrat + Sunnegga trains. (After a heavy... More

I concur with the last reviewer. I just talked with someone at the hotel (in German). He was rude and hung up on me. I certainly was in no way rude to him, so I expect this is his true personality and approach to business.