You must have read the reviews already. Stunning, extravagant, design, etc a dream. This comes with the genuine graceful kindness and friendliness of all staff who make you feel they are very much pleased to work and assist you in anyway.The hosts are delightful, make you feel at ease while your children run around hysterically... The Spa, outdoor baths, the... More

My husband and I just returned from a vacation in Switzerland where we stayed 8 nights (over Christmas) at this absolutely wonderful hotel. We stayed 7 nights in the penthouse suite and 1 night in one of the spectacular lofts, with gorgeous Matterhorn views. Our hosts, Thomas and Leni, could not have been more gracious, hospitable and welcoming. The entire... More

A while since we were here but have always meant to put in a good review for this place and having recently booked to go back (with parents), it seemed like an opportune moment. Beautiful clean hotel, fabulous breakfasts, lovely freindly staff (helped as much as they could when BA lost one of our bags!), nice spa/wellness area - and... More

This hotel is everything it holds itself out to be. Dramatic, gorgeous and gracious, the architecture and décor are stunning down to the smallest detail. The owners are equally elegant and affable. You emerge into the lobby from a glass elevator that you board at the end of a long dark tunnel. The views are, of course, dominated by the... More

Beside the fact of this amazing 'silence' in Zermatt due to the restriction of Automobiles of any kind, the hotel is located outside of the center of Zermatt. Being solely 10 minutes walk to the train station, the location adds a lot of value. Beside the fact of being in close walking distance to the gondola, one is bit away... More

Upon arrival at Coeur Des Alpes we were greeted and shown to our room by a very friendly receptionist. We had booked the Matterhorn view suite which was roomy and the view stunning. There was an open bathtub in the bedroom which looked really nice but as it turned out not practical at all!!! I also didn't like the fact... More

We just got back from our trip yesterday. The two connected room we stayed were fantastic. Leni and Thomas, as hosts, couldn't be more helpful. The ladies at the reception did their best to arrange everything we need, including the ski instructors for our children. We surely miss our hosts and the beautiful view of Matterhorn! More

As mentioned in the title, my wife and I thoroughly enjoyed our time at this hotel. Sad to say, it was too short (2 nights). Everything about this place was superb, from the location to the rooms and of course the staff. It is a family owned establishment and one can tell they take great pride in it. We had... More

I've been there with my wife several years ago. Zermatt is a magical place full of wonder, but the best memory of Zermatt, for us, is Coeur des Alpes, the wonderful hotel we stayed at. Staffs were super friendly, and the breakfast was superb. Most of all, the decor was simply the best. It reflected well the management's great esthetic... More