We usually stay in a chalet in Zermatt but thought we would try this new Inghams `chalet-hotel`.We had a room on the 4th floor -tiny unventilated en-suite but plenty of hot water.Clean dated room with a balcony.This had the best view that we have ever experienced in Zermatt of the Matterhorn-well worth asking for a balcony.Beware using a hairdryer at... More

We spent a week in the Atlanta as part of a family ski trip. We had seen the reviews and knew not to expect Grand Hotel <resort name> service levels, but to be honest after a hard day on the slopes we just wanted food & lodging and that's exactly what Helen and her crew delivered without breaking the (our)... More

Ignore last year's reviews. This hotel is now an Inghams "Chalet Hotel". Zermatt is probably one of the most upmarket places that you're ever likely to visit. It just oozes wealth and quality but not "bling". Consequently, it's VERY expensive (and exclusive) - not a place for stag and hen parties, for example! Therefore, for ordinary mortals, Inghams' "chalet hotel"... More

So, we returned to the Atlanta on the understanding that it was now managed and run by Inghams as a Chalet Hotel, and the chance to ski again in Zermatt with the deal Inghams were offering was too great to resist. Pros: Great location. Wonderful resort. Matterhorn view. Clean, decent sized room. Bathroom ensuite with bath (in our room but... More

The hotel is about a small 15 minutes walk from the main station of the city and is situated on a convenient location on the street, close to other restaurants and shops. The staff is very friendly, will help you with any of your queries within Zermatt! Bed and breakfast option is available and is very cheap compared to the... More

during our two days stay at zermatt, we had stayed at the atlanta hotel....it was quite an old fashioned hotel with very small rooms and bathrooms.... we had quite a bit of luggage with us and the worst thing was that there was no ramp at the entrance...we had to lift our heavy bags through the many stairs reaching the... More

Our second visit, but sadly the hotel was very quiet and they clearly could not be bothered to get a cook in for serving dinner to the 7 of us requiring an evening meal. Extremely poor food - all frozen stuff, (whereas last year there was at least some freshly prepared elements). Really they should forget the evening meal and... More

This hotel is basic but large rooms and good size bathroom (room with matterhorn view - stunning!). Everywhere very clean. Food basic but again only what you would expect from a basic ski hotel. Good price for a good hotel in Zermatt. At the end of the day you don't go on a ski holiday to spend time in your... More

Warm and comfortable. Good food. Spotlessly clean.Child friendly once Inghams had acquired a high chair from another location. Agree there are no lounge areas or bar worth speaking of but rooms were big enough for a drink before and after meals and we were too tired from skiing to stay up that late. More