Let me start by saying, my wife and I are people that never complain. I feel compelled, however, to write about our experience at the restaurant of Hotel Tschugge in Zermatt. Words cannot begin to describe how bad the food and service were. It must be one of the worst meals I have ever had in my life. I have... More

My boyfriend and I just returned from a one week stay at Hotel Tschugge. The hotel is set slightly above the main street in Zermatt, Bahnhosfstrassen. It is about a 5-7 min uphill walk from town. It is pleasant when you are strolling - but harder at the end of a ski day. The hotel does provide a complimentary shuttle... More

My girlfriend and I really enjoyed our stay in Zermatt in January 2013. We found the service to be excellent, the staff friendly and the rooms spacious and well laid out. The breakfast/dinner provided was excellent and the location is only a short walk (about 5 minutes) from Zermatt's main street so was handy for Apres Ski. During the day... More

I stayed 3 days in their junior suite. The location is so hard to find. And its at the back of all the rest of the hotels. Imagine pushing your luggage uphill among the snows and cold weather, its killing us. The short 10-15mins walk its so tiring. It's almost S$500 per night, though the room is clean, it look... More

I agree with Thomas W. As I read his review I wondered if I had already written mine but had forgotten I'd done so, as it is almost exactly as I'd describe it. What I'd add is the following. We were seduced by the idea of the dining room cut out of the mountain. Sure it's charming, but as a... More

This hotel is a 2 star plus or at best a 3 star. The 4 star rating is a farce and is shameful and is typical of owners pushing the rules on how to grab an extra star in order to charge more but not improve the hotel. This hotel has not been re-vamped in 20 years and many parts... More

we loved this hotel.. it was so relaxed staff were excellent. our evening meals were excellent and so was breakfast. Our room was a perfect size and the view from our balconey was amazing. we were happy with our choice of hotel had such a good holiday going back next year and will definately stay at his hotel.

The hotel was very close to main road of town centre. In the morning the hotel provides shuttle van service to drop us to the station and pick up service from station in the afternoon. The room was clean and up to my expectation. The food for breakfast was OK. It might be better if there were more fresh fruits.... More

Tschugge is a lovely, family run hotel. All the staff from the manager to the shuttle driver could not have been more courteous and obliging. Make sure you get a room with a balcony and a bath. We had to upgrade from a superior standard room as it was too small and we couldn't bear the thought of spending any... More