Don’t let the corny name fool you. Excellent beautiful hotel. Perfect mix of old and new. They kept the old building and added a new one. Integrating them nicely. A difficult task, executed well. High class spa with large bubble pool, three different saunas, relax room, massage treatments etc. etc. The spa sections is nicely styled with wooded insertions like... More

The stay was good overall, although I found it on the expensive side for what it was. The Spa, breakfast and dinner and cozy common areas saved its 4 stars, as they are excellent. Pluses: Immaculately clean Very friendly staff Super cozy, mountain chic common areas Fun bar with lots of options. Spa was new and modern and very very... More

Zermatt counts hundred of different hotels and guesthouses. As an "habitué" of the place (this was my 6th visit to Zermatt in the last 12 months), I have to say that the Europe Hotel is the best place I've been to so far. Modern and cozy, the hotel is nicely run and gives a welcoming feeling of warmth. The spa... More

We spent a week at Europe hotel for new year 2013 and it turns out to be our best ski holiday ever! Arrival, check-in The owner picked us up at the station with the hotel electrical car for a seamless transfer. Very helpful and efficient staff who told us everything we should know about the property in a nutshell. Room... More

Spent 4 days there for mini ski holiday. Staff is very helpful and kind. The owners are everywhere making sure things run smoothly - and they do. The entire new addition including spa is simply spectacular. Shame that the spa closes at 8pm. Breakfast buffets are really decadent. We didn't take the demi-pension this time as we wanted to try... More

My wife and I spent a week here for our honeymoon, a delayed honeymoon about 6 months after our wedding. This is truly a great luxury hotel. The staff are all extremely friendly and accommodating. They're there to answer any question you have regarding the hotel or the town in general. You'll frequently see the owner around the hotel, he... More

Whilst hotel dining rooms are not my first choice to eat ''a la carte, the restaurant at the Europe is a step above the norm. Beautifully decorated and with an ambiance more usually associated with top flight restaurants. We have eaten in most of the restaurants in Zermatt over the past 20 years and this place rates in the top... More

We spent one week in this hotel with our kids aged 7 and 9 for a family week of ski. This is the 3rd time we are coming in Zermatt in Winter and the last 2 years we booked in an other hotel (very nice too) but we feel that it was time to see something else. We then started... More

Europe hotel was brilliant. The rooms are lovely. The staff are extremely helpful and friendly. The management are friendly and approachable. We went ski-ing with our 3 year old daughter, every evening the hotel had colouring pencils and drawing pictures for her at dinner. They assisted us where ever they could in regards to transfer to ski school in the... More