We just stayed here for a week of ski-ing and the hotel was fabulous and made our holiday. The staff (everyone) were all friendly and helpful - the room was excellent - the food was suberb (particularly enjoyed the cheese specialities in the Stubli) and it is ideally located for ski-ing. The ski room had steps straight to the street... More

We stayed here for a weekend and would come again. It's just a few steps from the train station, which is very convenient. Our friends were a bit put off by the overwhelming cheese smell when you enter, but for me it's part of the experience. The hotel is pet friendly so we brought our dog, but note that you... More

Nice familly style hotel with good location in the middle of town. Walking distance from train station and one of the lifts/trains up the mountain. Friendly staff all arround, from the guy that picks you up in their electric taxi when you arrive, the ladies at the reception and the waiting staff. We had one of the older rooms on... More

We so thoroughly enjoyed our stay in Zermatt. The hotel was exactly what we hoped for and even exceeded our expectations with the breakfast. The highlight for us was being able to see the Matterhorn with the morning sun shining on it from our hotel window! More

Highlights Convenient location in center transfer from Train included (although only 7 mins away by foot) Close to Gornergrat train for skiing. Friendly and helpful staff Great breakfast provided until 10:30am. Negative Our room had bad wifi signal. only worked in a few places in the room. Slightly old fashion room style (we prefer more modern or mixed) 2 flat... More

My husband and I had a fantastic stay here over the holidays. Probably the biggest attraction is its location; right in the middle of stores, bars and restaurants and a few minutes walk to the nearest lift (actually a train) to go skiing. The staff was incredibly friendly and helpful. For example, we were unable to stay the entire Saturday... More

Ein super hotel, äusserst zentral gelegen und dennoch ruhig, sehr zuvorkommendes personal, küche exzellent, sehr dynamisch-innovative führung!!! Familien sehr willkommen. Kurz - äusserst empfehlenswert! More

Very friendly and welcoming staff in this small hotel in the middle of Zermatt. Large room with a nice balcony. The breakfast was complete. The ski room was convenientlly located in the basement. More

I cannot rate this hotel any better. I stayed in the Junior Suite for three nights. Friendly staff, excellent services, very clean rooms, quality amenties, and more importantly, perfect view! From my room and bathroom upstairs, I had the matterhorn in view. I loved the jacuzzi room!The staff even drove us and luggage back to the train station on departure. More