Arrived on the Glacier Express. Had a pickup Electric van for luggage (good) but too many guests so we had to walk Check in was efficient and pleasant. Room was nice. BEWARNED! Elevators are OLD style, you have to push the door open manually. Rooms were modern, wifi was quick. Bathrooms were spacious and clean. Breakfast spread was decent. Can't... More

I enjoyed my 2 nights stay. Conveniently located near public transport for the attractions and shopping street. Free wifi, great breakfast buffet, fruits and walnuts freely available throughout the day and a great staff at service. Only thing that bothered me was the partition beds.

I wasn't expecting a lot from this hotel, as it was the only 'chain' hotel we'd booked on a 2 week trip to Europe. On arrival I was extremely surprised not only at the central location of this property but the beautiful appearance of it and how unique and homely it felt. Gorgeous flowers in bloom on the outside of... More

We've been to this hotel twice now and I don't have a single compliant on either occasion, The location is fantastic for arrival into by Zermatt by train, for the ski buses, for the town centre and for restaurants although the food in the hotel itself can not be faulted (although a wee curry on the menu would not go... More

We traveled to Zermatt in April for some Spring skiing. Being the week after Easter, it was still in high season. Hotel Butterfly was one of the more reasonably priced options for the time we were there. It's definitely a great value all things considered. The hotel is very nice, relatively quaint and clean. The location is just off the... More

My wife and I spent Easter week in Hotel Butterfly and it was fantastic. The first thing you notice is how friendly the staff is. Frank, Simone, and the rest of the staff really make you feel like part of the family from the moment you walk in the door. Everyone is very nice and speaks very good English. The... More

We've been visiting Hotel Butterfly for years and absolutely love it. Frank and Simone continue to create a wonderful family atmosphere and all the staff bend over backwards to make your stay memorable. We have got to know everyone really well and it has become a home away from home. Comfortable rooms and stylish but informal dining room.The food is... More

This is our third visit to the Butterfly (2007 was our last visit) Very friendly staff, food very good there was always a vegetarian option in the evening. Very quiet location and rooms , wish more hotels like the Butterfly would have doors seperating the entrance hall from the bedroom (cuts out noise in the hallway) i would question security... More

This is one of the friendliest hotels we have ever stayed in. The management and staff were most helpful in all things but particularly when one of our party broke her ankle skiing. The hotel itself is convenient to the town centre, the main railway station and the Gornergrat rail link to the slopes. The rooms are comfortable and quite... More