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Hotel Firefly

4.5 of 5
Schluhmattstrasse 55, Zermatt 3920, Switzerland
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Hotel Firefly
Ranked #3 of 115 hotels in Zermatt
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117 reviews from our community

    Trip type
Traveller rating
    111
    4
    2
    0
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Date Rating
Brussels
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 13 April 2013

Stayed in the Firefly for skiholiday. Getting to Zermatt is a challenge so please check this out before going. The Firefly is a nice hotel with correct rooms. Watch out for wooden bathroom doors to avoid hurting your hands. Since the restaurant is too small your breakfast is served every day in your room. Becomes boring after two days because... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review
15 April 2013

Dear guest Thank you very much for the time you spend to give us a feedback. We are pleased to hear that you liked our hotel rooms. The concept of the hotel was to make the guests feel like at home. Therefore we don’t have a restaurant and offer the breakfast individual in the rooms. So the guests can choose... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 April 2013

hotel located close to the main street to the gondola, that means 5 min. on foot. build in 2009 everything is brand new, and very stylish. Owners very friendly, and vine cellar full of italian vine. spacious ski room and dryer boots, available for guest. spa area with steam bathroom, sauna and swimming pool very stylish, with chromo therapy. what... More

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See 2 more reviews by Davide P for Zermatt
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review
15 April 2013

Dear Davide Thank you so much for the positive feedback you gave us. We are glad to hear that you had a great time in Hotel Firefly. It's nice to hear that you like the style of the hotel and all the things we offer for our guests. We are looking forward to welcome you soon again. Best regards Family... More

Greenwich, Connecticut
1 review
5 of 5 stars Reviewed 14 March 2013

Great hotel, great service, great staff, has all the necessary amenities. Down to earth atmosphere; fun bar; next to bar is a room with pool table, pinball game & foozball table & sitting area. Hip scene some nights at bar. great boot/ski room. very cool pool, gym and spa also great. Room service food is delicious. well located on way... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review
15 April 2013

Dear guests Thank you very much for the time taken to write such a nice review. We are very pleased to know that you enjoyed your stay and we thank you very much for your loyalty. We are very much looking forward to welcome you again soon. Best wishes, your family Kalbermatter and Team More

Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 March 2013 via mobile

Hotel is very good located close to skilift. Wonderful rooms, wonderful view, very kind and helpful staff. Very good sauna and swimming pool. Perfect bar with unic atmoosphere We stayed there for one wekk in March 2013 with family. We had big room with Matterhorn view.

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FireflyZermatt, Inhaber at Hotel Firefly, responded to this review
11 March 2013

Dear Elena Thank you so much for taking your time and writing something positive for us. We are pleased to hear that you enjoyed your stay and that you liked the atmosphere and the style of the hotel. Hopefully we will see you again soon! Best regards Family Kalbermatter & Team More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 March 2013

Hip and stylish atmosphere, cozy rooms and amazing spa to relax after a long day of skiing. Spa has free trail mix and water, citrus scented steam rooms and a tidy, warm sauna. Staff bends over backwards to help. We had to move our trip dates three times due to work and staff was kind enough to rebook our dinner... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review
11 March 2013

Dear guests Thank you very much for the nice feedback you gave us. We are pleased to hear that you had a lovely stay in our hotel. It was our pleasure to make your stay relaxing and memorable. We are looking forward to welcome you in our hotel again soon. Your family Kalbermatter & Team More

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 March 2013

Stayed recently for a short ski break (3 days). Superb small hotel in 300 m to lifts and 5-7 minutes to the very center by foot. The place has a unique atmosphere of being at home. All you needs are met and even over exceeded! The rooms have kitchen area which is so great - you have everything you might... More

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See 3 more reviews by Matvei_G for Zermatt
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review
12 March 2013

Dear guest, thank you for taking the time to review your stay with us! We are very glad to hear that you enjoyed your stay in our hotel and that you liked our recommendations for dinner. We would love to welcome you again in our hotel. Best wishes, your family Kalbermatter and Team More

Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 February 2013

My husband and I stayed here for a short break in the summer, when the hotel is less busy than in the winter. And prices are cheaper in the summer than the ski season! Everything is spotlessly clean, staff are friendly and helpful. It is great to have a small kitchen area in your suite, and a fridge. Hotel staff... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review
12 March 2013

Dear guest Thank you so much for the great review. We are happy to hear that you had a great stay. Your kind and warm feedback shows us that we are on the right path to make sure that all of our guests have an unforgettable stay and we would like to apologize that the pool was too cold. We... More

Zurich
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 18 February 2013

I have enjoyed my stay 24 hours. There is a nice breakfast served in the room. The staff is very charming and helpful. The rooms are big and the wellness area absolutely great and most importantly not loud after a day of skiing. I will certainly visit this hotel again.

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See 2 more reviews by JimZurich for Zermatt
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 15 February 2013

We went there during the busiest week of February, the hotel was fully booked. We had a 3 bedroom, 2 bathrooms suite with a sitting room and a fireplace, that provide the chalet atmosphere. The rooms were big and comfortable, the dining room very cozy, breakfast is served in your room every morning. The swimming pool is warm and big,... More

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Geneva, Switzerland
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 8 February 2013

For 30 years we have been going with the same friends, every year to Zermatt! We have been to many different hotels, same good,some bad. We have found the the Firefly hotel, 4 years ago and after the first stay, we knew we have found IT:THE HOTEL. It is really outstanding! Our forth stay is just a few days ago... More

Was this review helpful? Yes
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review
9 February 2013

Dear guests, thank you very much for the time taken to write such a nice review. We are very pleased to know that you enjoyed your stay and we thank you very much for your loyalty. We are very much looking forward to welcome you again soon. Best wishes, your family Kalbermatter and Team More

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Additional Information about Hotel Firefly

Address: Schluhmattstrasse 55, Zermatt 3920, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Valais > Zermatt
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 115 hotels in Zermatt
Price range (per night): INR17,827 - 70,754
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. ... more   less 
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Hotel Firefly
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