Did not enjoy my stay. Hot and stuffy room, very old style decoration throughout. Noisy night (had to leave windows open) Showering is really difficult if you want to keep the water from spraying all over the room. My colleague in another room told me his shower did not work at all. The whole place badly needs a makeover -... more

My wife and I stayed at the hotel for three nights. We had, on request, a room with a balcony where we could sit, view the lake and have a glass of wine which we really enjoyed. The room was fine, with good quality bedding, a firm bed and was very clean. The bathroom was a bit small, but the... more

This is a very unpleasant Hotel, all the lakeview rooms are above a nightclub which is open every night till 5 am, the noise is terrible and also from the very heavy traffic outside, only a few rooms have aircon. but it doesn't work. The decor is weired, the Owners < non swiss> very unfriendly and rude as well as... more

The hotel is situated right by the lake, so the location is nice, but it is still a bit off the center of Lugano. The other side of the center is a nicer area. This, combined with the noisy and seemingly dodgy bar downstairs, and the fact that they play loud Abba-music at breakfast, made me check out after only... more

Stayed at this hotel for 2 days. We had the room 51 with a beautiful view over the lake (breathtaking view I should say). The hotel is not in the center but it is about 10 minutes walk on the lake boardwalk. Rooms are big and decorated old fashioned. The breakfast was really not worth it. The bar and the... more

Good location by the lake, but a little out of the centre. Clean room. The inside bar is very shady (full of "bar girls") at night. more

We booked this hotel because it looked lovely in the photographs on its website. We parked in the loading zone in front of the hotel and entered a small, dark, unprepossessing lobby. A sullen young woman receptionist greeted us by saying we had to move our car or we'd get a ticket. We had a lot of luggage and asked... more

My family loved this hotel! Huge rooms (compared with most places we stayed), very clean, fantastic location and even better prices! We had an amazing view of the lake and the restaurant was excellent. The staff were very friendly and helpful (although their English was more limited compared with other hotel staff throughout Southern Europe). I would definitely stay here... more

We spent one night at the Victoria in May 10. The hotel is lakefront, with a beautiful view. Is an older but well refurbished building. The lobby is somewhat impersonal and the front desk clerks discreetly friendly. We had the room No. 57 in the 4th floor. It appeared to have been updated recently, with newer carpet and furniture. It... more