This hotel is excellent. We arrived with our dog and small baby and the receptionist upgraded us to a suite without even telling us. The customer service is exceptional! The spa/pool area is very nice. The breakfast is excellent and the view even better! I cannot say enough nice things about this hotel. It was very kid and dog friendly...
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its has very nice views of the lake. the rooms are spacious. the decoration is quit old. the bed is very hard had stiff shoulders when i wake up.
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Dear Guest,
Thank you very much for posting your review here on Tripadvisor. We are glad that you overall enjoyed your stay.
There are indeed some plans ti start refurbishing our rooms as from this winter.
Hopefully we will have the pleasure welcoming you next year again to show you the some results.
Follow us on facebook to get the...
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We are a young couple from Switzerland. Coming from the German part of the country, we are always fascinated with the mediterranean charm of Ticino, specially Lugano. We decided to do a quick getaway trip for a weekend and Villa Sassa seemed like the perfect place to go. We booked a special package which includes a 4-course dinner, a full...
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Dear Guest,
Thank you very much for your review. We are very pleased to hear that you had an enjoyable time with us and overall enjoyed our service and facilities.
During your next visit- which is hopefully very soon- we will show you a hidden footbath into town, which takes you in 10 minutes to the shopping street - walking...
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we went to villa sassa for a weekend getaway with a gift voucher. the staff was very friendly.
we stayed in a standard room with pool view. the rooms are very spacious for swiss standards and the balcony was just huge, like 15 m2. nice marble bathroom with shower and bath tub. clean. the general impression of the room was...
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Dear Guest
Thank you very much for your review. We really appreciate that you have taken some time to share your comments with us and other visitors. It is a great pleasure reading through your impressions and to learn that you have overall really enjoyed your stay.
We have passed on your comments and now we hope that we will...
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We stayed here for 3 nights on the end of a 9 day tour. Prior to arrival, we had lots of help from the concierge team who were able to help us with our plans. All replies to my emails were helpful and very well informed. It is clear these guys know the city well.
Upon arrival, the reception is...
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Dear Guest,
Thank you very much for choosing our Hotel as a destination to explore our beautiful Ticino.
We are honoured to read your review and would like to say Thank you very much for the time and effort that you have invested to share your comments with us and other users on Tripadvisor.
It will be a great pleasure...
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very good service
delicious food
Very clean, quiet, beautiful lake views
excellent service in a spa
swimming pool complex
proximity to the lake to the city center
Definitely a hotel to a command for a romantic travel, to relax in the beautiful mountains and clean lakes ..
great communication, easy to move in August.
important note is that mainly uses...
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Dear Guest,
Thank you very much for your review. We are honoured to read that you had an enjoyable time and appreciate that your feel like sharing this with others.
Hopefully we will have the honour welcoming you soon again with us
Villa Sassa Hotel & Residence
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I read that this is a nice hotel to go, With a nice view so I tried it. The view was fantastic indeed, but that was all. The room furniture ikea!! There was a spa that we didn't manage to get any because I had to book in advance (something that no one told me) and this because outsiders can...
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stayed just one night, highly recommend this hotel. amazing view, hugh room, profesionnal service
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We spent new years eve with our 6 month old baby and rented a suite with a 50% discount. Was great for a family of three (and our pet dog). Decoration a bit antiquated but clean large living room, adequate bedroom and great bathroom. They offered to charge us 100CHF a day to put a microwave in teh kitchen of...
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The hotel sits on a hill right outside of this fabulous town giving it a spectacular view. The room was large and beautifully appointed, the grounds impeccable and there was a spa that looked terrific though our schedule didn't allow time to take advantage of it.
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