I have been to this hotel many times, and I love it! I love its location, its setting, the understate elegance, and personalized service. Each room is differently appointed, and has specatacular view of the lake. Breakfast on the balcony is a must in the warm wheater! Food is delicious, and they cook anything you ask, there is a lot... More

I'm writing this review from my balcony of the hotel. Villa Castagnola it's a very grand a old luxury hotel. Although I prefer modern hotels. I am very much enjoying my stay. The staff are very helpful and service is great. Then food is excellent and the rooms are spacious and well appointed. I do feel like I've travelled back... More

Many Swiss hotels are of high quality in all respects. I have stayed in this hotel 5 times and I have not found a single thing that I can critisize. Of course this may not be the cheapest hotel in town but I think it is well worth the price. The service is impeccable, the rooms very good, the breakfast... More

This hotel has the indefinite balance between perfect sercice, the very best food, excellent wines, great environments and a touch of cosyness. It is very hard to find anything to complain here. More

This was our third visit to this hotel with a lake/mountain view that is second to none.We noted that since our last visit the standard of the hotel has improved and in ares like the breakfast it is really top notch.Room sevice,maid service are all as they should be and the two restaurants are both higher end establisehments that have... More

This beautiful hotel has everything a visitor could ask for. Luxurious, quiet room with spectacular lake views. Set in a very quiet area of town near public transportation. Extremely attentive staff. Delicious restaurant with superb service. Wonderful live piano music in the bar. Beautiful, lush gardens. I would recommend this hotel to anyone, it truly is delightful! More

GOOD POINTS - Excellent staff: attentive, accomodating, friendly and yet did not give the feeling at all of being 'in your face'. They really do their jobs very well. Beautiful interior which is clearly taken care of extremely well. Beautiful location with delightful view overlooking the lake. BAD POINTS - Small rooms (ours was a 'double superior'), bathroom was the... More

We were traveling around Europe with 4 friends and we were all really looking forward to our night of luxury at this hotel. Unfortunately, the shower in our room was broken and we couldn't use the it or the bath. The staff were unable to get it fixed and were not at all sympathetic that this was a major inconvenience... More

We stayed for 5 days and enjoyed everything about this hotel. The rooms are fully renovated with a wonderful view of the lake. There is a tennis court and nice indoor swimming pool and under ground car parking. The staff is just great, friendly and ready to help to whatever you request. If we are back to Lugano we will... More