Grand Hotel Eden (Lugano) - Hotel reviews, photos, rates

Also Known As:: Grand Hotel Lugano

Address: Riva Paradiso 1, Lugano 6900, Switzerland

Phone Number:

Region: Switzerland > Swiss Alps > Ticino > Lugano

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#8 Luxury Hotels in Lugano

#9 Business Hotels in Lugano

Price range (per night): INR18,162 - 27,159

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The Grand Hotel Eden lies on the water front of Lugano Paradiso one of the sunniest spots in the area of Canton Ticino. Modern and charming, the spacious bedrooms provide all the comforts needed to make our guests' stay an unforgettable and relaxing experience.An ideal place for meetings and business trips alike, the Convention Centre is equipped with the latest communication and conference technology, including video conferencing. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Booking.com, Venere, Hotels.com, Agoda, Orbitz, Tingo and Travelocity so you can book your Grand Hotel Eden reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

BRCastro

Sao Paulo, SP

1 review

“Great cost-benefit”

Reviewed 19 May 2013 NEW

Great hotel, great location, excellent reception staff - Elenia, Cristina, Stafania, Victoria and Saul, thank you very much for everything. Special mention also to the bartenders downstairs (Alessandro and Salvatore, great chaps) and to the breakfast team. Well worth hotel and city. Thanks to all for a great stay. 'Will definitely come back.

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Dear “BRCastro”, Thank you for your recent visit and for sharing your impressions about the Grand Hotel Eden with other travelers. I am glad you could experience the friendliness of our staff who is constantly committed to providing the best experience for our guests. Together with my team, I look forward to your next visit here at the Grand Hotel... More

Wendy T

New York, NY

Reviewer

5 reviews

5 hotel reviews

Reviews in 5 cities

2 helpful votes

“Great view and location”

Reviewed 5 May 2013

Great location and beautiful view of the lake and of Lugano. The hotel has two buildings and a partial lake view means you will be in the back building slightly off the lake. The breakfast has everything from eggs, to cereal, pastries, cheeses and cold cuts, smoked salmon, yogurts and fresh fruits.Take advantage of the free shuttle from the train... More

Dear “Wendy T”, Thank you very much for your positive and great review. Together with my team, I hope to have another opportunity to welcome you back at the Grand Hotel Eden. Yours sincerely, Massimiliano Trombetta Hotel Manager More

sarsman

Dublin

Senior Reviewer

10 reviews

9 hotel reviews

Reviews in 8 cities

17 helpful votes

“If you can, find another hotel in Lugano”

I am amazed by some of the good reviews that this hotel has received in Trip advisor. I have been staying at this hotel for ten years now as it is a hotel I have to use through business and I stay several times every year yet every time I arrive there they ask me whether this is my first... More

kfhaimed

Riyadh, Saudi Arabia

“Lovely hotel with outstanding view and fabulous staff”

Reviewed 12 April 2013

This is a wonderful hotel with a beautiful location, right on the lake Lugano. It was the most amazing hotel we have ever stayed in for a restful and relaxing holiday in Switzerland. The rooms we stayed in overlooking the lake had stunning views.The service was excellent. The staff (particularly the concierge and front desk) were extraordinarily accommodating, helpful, friendly... More

Was this review helpful? Yes 2

Dear Guest, Thank you for sharing such a nice review about your recent stay at the Grand Hotel Eden with other travellers. I am glad you could experience the friendliness of our staff, the quality of our service and enjoy the beautiful views from your room, which are always one of the highlights of our guests’ experience. We all look... More

aliceb755

Lausanne, Switzerland

“Great view but the hotel could be refreshed!”

Reviewed 2 April 2013

The hotel has a great view and a great situation on the lake, but to be honest for this category of price I would not say it is 5 stars but rather 4. The hotel rooms and the lobby are really 80's looking and overall the EDEN hotel building looks rather 80's style. This is a shame because the services... More

Dear Guest, Thank you for your recent stay and for your review. I am very pleased to read that enjoyed our services, location and furthermore that you appreciated all the efforts that our staff does in order to exceed our guest’s expectations. With regards to our free Wi-Fi offer, I can only say that I have reviewed all recent comments... More

Sarah P

Alicante, Spain

“Great view but the hotel needs modernising”

Reviewed 28 March 2013

I stayed here for five nights in March 2013, I could only afford it for that long because they had a special offer on. I would NEVER pay CHF 500 and up for a room, which is their normal rate. While the view was absolutely spectacular, the room was beyond old. Everything in it looked like it had been bought... More

Dear Madam, Thank you for your recent stay at the Grand Hotel Eden and for your personal review. I read your observations and I am very sorry that except for the view from your room and the maid service, your overall experience in our hotel didn’t meet your expectations. Please accept my sincerest apologies for any inconvenience this may have... More

r0nkr0nen

Olympia, Washington

3 helpful votes

“5 wonderful days at the Eden”

Reviewed 4 January 2013

My wife Lynette and I had a blast here - we swam in the lake - took midnight strolls while drinking whiskey - wow - what a great place. I would certainly go back and look forward to another great stay The staff are awesome and so is the spa!

See 4 more reviews by r0nkr0nen for Lugano

Dear Guest, Thank you very much for your excellent review about your stay at the Grand Hotel Eden. We much look forward to welcome you in the future for another great stay! Best regards Massimiliano Trombetta Hotel Manager More

Patricia R

3 reviews

“great experience”

Reviewed 1 January 2013

the hotel is right by the lake, with view to the Alpes and Lugano city centre (15mn walk). the room we had was 5 stars, as expected...apart from all basic stuff you expect to have in a good hotel, the small terrace with view to the lake/alpes was surely a plus. It looks like all rooms have +/- same view.... More

See 2 more reviews by Patricia R for Lugano

Dear Guest, Thank you for your great review about your recent stay at the Grand Hotel Eden. I am very pleased that you could enjoy the view from your room balcony and also our buffet breakfast which offers a wide selection of specialties and many delicacies prepared by our Pastry Chef every day. Indeed I look forward to welcome you... More

Lori W

Mickleton, New Jersey

8 reviews

3 hotel reviews

Reviews in 6 cities

1 helpful vote

“Beautiful location”

Reviewed 30 December 2012 via mobile

This hotel was great. I loved the balcony. It was very private and big. The view was stunning! I also thought bathrooms in Europe were supposed to be small. This one was large and beautiful. The room was so nice. This is what I imagined Switzerland to look like at the start of our vacation. This area was close to... More

Dear Guest, Thank you for sharing with the Tripadvisor community your nice review about your stay at the Grand Hotel Eden. I am pleased that you enjoyed our Hotel and especially the view from your room balcony which is indeed a plus compared to similar hotels in the region. I look forward to welcoming you back again in one of... More

csenora48

Manalapan, New Jersey

Senior Contributor

34 reviews

13 hotel reviews

Reviews in 19 cities

21 helpful votes

“Lovely hotel right on Lake Lugano”

Reviewed 7 November 2012

We stayed here as part of a group and were treated as if we were royalty. The staff couldn't have been more friendly and helpful. The location is terrific- directly on the lake and yet quiet as it is a 15-20 minute walk to "downtown" Lugano. You feel as if you are in a residential area, because you are! The... More

Dear Guest, Thank you for taking the time to post your positive and kind remarks about your recent stay at the Grand Hotel Eden. I am delighted to read that you loved the location of the Hotel which is quite unique in the region and also that you enjoyed in particular the service and friendliness of our personnel, who is... More

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Grand Hotel Eden, Lugano

Grand Hotel Eden

128 reviews from our community

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