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Victoria-Jungfrau Grand Hotel & Spa

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Traveller (1804)
360
Panoramas (28)
Room & Suite (551)
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#1 of 1 spa in Interlaken
Location
Cleanliness
Service
Value
Travellers' Choice
The five-star Victoria-Jungfrau Grand Hotel & Spa in Interlaken enjoys a privileged location between two beautiful lakes as well as at the foot of the eternally snowcapped Jungfraujoch. Check into your spacious and stylish room, complete with 19th-century adornments, then head downstairs to the world-famous, 5,500-square-meter spa Nescens. Better-aging programs, treatments, and beautifying therapies are complemented by state-of-the-art fitness equipment and complimentary classes. Later, indulge in a fantastic dinner at the fine dining restaurant Radius by Stefan Beer, La Terrasse Brasserie or the Italian Ristorante e Pizzeria Sapori. For our little guests, a new two-storey play paradise "Bienehuus" is provided.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycles available
Hiking
Babysitting
Valet parking
Wifi
Hot bath
Swimming pool toys
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Tennis court
Billiards
Board games / puzzles
Books, DVDs, music for children
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Minibar
Refrigerator
Hair dryer
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Room types
Mountain view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Arabic, German and 1 more
1,961Review27Q+A100Room tips
Traveller rating
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BrettYeatman wrote a review 4 Mar
Kloof, South Africa58 contributions13 helpful votes
+1
Impeccable service Great food Amazing running routes Great fitness center Conference facilities well Equipped Lovely spa and sauna Very comfortable beds Great location Strong wifi Beautiful scenery Attention to detail Easy check in and out
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 2 weeks ago
Dear BrettYeatman, Thank you very much for the great review. We are very pleased that we were able to inspire you with our offer and our service, and that you felt completely comfortable. We hope to welcome you back soon and wish you all the best until then. best regards Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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john k wrote a review Feb 2024
Rossendale, United Kingdom81 contributions70 helpful votes
We’ve been going to the VJ for 25 years. It is sensational The rooms and suites are gorgeous. This Tom we had a large junior suite on the 4 floor. We had two balconies:-) the views to the Jungfrau mountain are exquisite. Our suite was huge, gorgeous. They have over that last three years or so refurbished every room and added air con which is REALY necessary in the summer. The spa facilities are spectacularly good. It is-so beautiful, so serene. The interior of the hotel is just sublime old school grandeur. The piano bar by reception is so chic yet comfortable. The staff are perfect. In some other 5 star grand Swiss hotel they are aloof because I assume that is what the clients want. Here they are very warm. Perhaps that may be because we have visited so often but I think not. That feeling is universal Breakfast in the splendid dinning room is glorious. The gorgeous array you would expect. ( interestingly for me as a non drinker I was impressed 25 years ago that champagne was available included in the breakfast:-) it still is. I must say here that 15 years ago we had our middle daughters wedding here from the uk. We stayed 5 nights. It was small only 38 guests but it was some of the very best money we’ve ever spent ! Astonishing. That was when we got to know the incomparable Claudia Hugentobler. She is convention director of the hotel but is much more. She has been there I believe over 30 years and she and the rest of the staff do EVERYTHING to make our stays memorable. She is the best of the best. We will return!
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Date of stay: November 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip: Helpful tip…book and go:-)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 2 weeks ago
Dear H5839ZRjohnk Thank you very much for the excellent assessment that you gave following your stay and for your loyalty to the Victoria-Jungfrau. We take great pleasure in passing on your complimentary comments to our team. It is of great importance to us and our team that we have the opportunity to satisfy our guests in every way. We are pleased to hear that we have been able to accomplish this. We look forward to your next visit to the VICTORIA-JUNGFRAU Grand Hotel & Spa and once again having the opportunity to offer you an indulgent experience, as well as a feast of special and memorable moments. best regards Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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richphil75 wrote a review Feb 2024
1 contribution
We live in Switzerland, we have been to Interlaken many times and seen this hotel many times! I will not tell the story of how we ended up in this hotel... After the road we were tired,wanted to check in and go to bed, as it was quite late.... what was my surprise when in the bed I found hair .... never encountered such a problem even in simpler hotels. We called, reported the problem, two girls came, changed the bed, apologised. The next morning we went to the spa, I took bathrobes and one was dirty.... The hotel is quite expensive and it was a very unpleasant surprise for us.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 2 weeks ago
Dear richphil75 Thank you for taking the time to inform us of your experience during your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We sincerely regret that we were unable to fully meet all of your expectations. Please be assured that we will strive to do everything possible to optimize our processes so as to ensure that your next stay with us will be to your complete satisfaction. We would be delighted to welcome you back again soon and have you gain a more positive impression of the VICTORIA-JUNGFRAU Grand Hotel & Spa. best regards Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lizzie bowen wrote a review Feb 2024
London, United Kingdom6 contributions3 helpful votes
We recently spent three nights at the Victoria Jungfrau Hotel and we enjoyed it very much.The Staff were extremely helpful and friendly. The food in the restaurants was amazing and the service very attentive but not intrusive. The display of food at breakfast catered for every need. We liked the decor and the ambience of each restaurant. The Spa is to die for. It was immaculate and huge. It was the best spa I have ever been to.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 4 weeks ago
Dear LizzieBow thank you very much for the fantastic review on your stay. We are very pleased that you enjoyed your time at the Victoria-Jungfrau and we hope to welcome you soon again in Interlaken. best regards Victoria-Jungfrau Grand Hote & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jordankd2019 wrote a review Jan 2024
1 contribution
Our stay at the Victoria-Jungfrau was disappointing. It did not deliver against the luxury experience it promises. The breakfast area was extremely crowded and very noisy. Only two of the six people in our party managed to find seating for our pre-paid breakfast over our two day stay. When I mentioned this at check out, I was offered to jars of jam with no apology or offer or reimbursement. When I visited the spa area, there were over a dozen people in the spa area taking pictures on their cell phones. Cell phones in the spa area are stricty prohibited in Europe. While the other three hotels we visited in Europe were able to manage this - Victoria-Jungfrau did not. I also found the placard placed in the bathroom asking that guests adhere to its sophisticated dress code a bit offensive. The restraunts are the bright spot. Excellent service and very high quality food.
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Review collected in partnership with this hotel
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 26 Jan 2024
Dear jordankd2019 Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay at the Victoria-Jungfrau did not meet your expectations, and we appreciate you bringing these concerns to our attention. We deeply regret the inconvenience you experienced during breakfast and in the spa area. Your feedback is invaluable to us, and we assure you that we are taking immediate measures to address these issues and improve our services. We are delighted to hear that you enjoyed the excellent service and high-quality food at our restaurants. Your positive comments inspire us to continue delivering exceptional dining experiences. Regarding your mention of the spa area and the issue with cell phones, we will reinforce our policies to ensure a more serene environment for our guests. We understand your disappointment, and we would like to express our sincerest apologies for any inconvenience caused during your stay. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future, providing you with the true luxury experience that we strive to deliver. best regards Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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greg E wrote a review Jan 2024
Gold Coast, Australia5 contributions3 helpful votes
Thus property is extraordinary for the location. 5 stars in every respect. Property facilities both for adults and teenagers , service (nothing too much trouble), sensational Conceirge (great restaurant and day trip recommendations ), fabulous rooms and a location that is second to none if you are exploring the Oberland region
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 15 Jan 2024
Dear greg E Thank you very much for the fantastic feedback on your stay. We are very pleased that we were able to inspire you with our offer and our service and that you felt completely comfortable. We hope to welcome you back soon and wish you all the best until then. best regards Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex wrote a review Jan 2024
2 contributions
My family and I stayed over the Christmas holidays and visited each of the 3 restaurants in the hotel for dinner (Brasserie, Radius, and the Italian), as well as the breakfast, lobby bar, and cigar lounge. The service and quality of the foods was above expectations and we thoroughly enjoyed all of our meals. The variety of dishes, quality of ingredients, and wine availabilities made for a great meal. It was however the service that we really enjoyed; with the attentive, charismatic, and knowledgable young man ("Alexander"?, tall German gentleman with ginger hair working at the lobby bar) who provided his cigar selection and pairing advice, and lighthearted humour. He was excellent and took great care of my family over the several days. With these restaurants on offer in the hotel, there is certainly no need to dine in the town. We also made use of the Spa where the treatments and facilities were very good as well, although in my opinion the facilities are designed in a style that I would believe to be slightly dated compared to other 5-star hotels in Switzerland.
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Review collected in partnership with this hotel
Date of stay: December 2023
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 8 Jan 2024
Dear alexanderY5095MX Thank you very much for the fantastic feedback on your stay. We are very pleased that we have succeeded in inspiring you with our offer and service and we will be happy to pass on your words of praise to our employees. We hope to welcome you again soon and wish you all the best until then. Best regards, Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MRPH59 wrote a review Jan 2024
Nashotah, Wisconsin54 contributions9 helpful votes
A beautiful, grand hotel. Situated in the heart of Interlaken, it wreaks of elegance and good taste. Though we did not stay at the hotel, we were guests for both lunch and dinner during our visit in nearby Grindelwald. The service was perfection and only topped by the meals themselves.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 8 Jan 2024
Dear MRPH59 Thank you very much for the great feedback on your visit to the Victoria-Jungfrau. We are very pleased that we were able to inspire you with our gastronomic offer and our service and hope to be able to welcome you soon as a hotel guest. Best regards, Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michaely wrote a review Jan 2024
Kuching, Malaysia67 contributions14 helpful votes
Being the fourth time over the past few years coming back to stay in the hotel, does not disappoint, facilities there are top notch in the area, with good size indoor pool and outdoor spa pools, public sauna and steam room. Rooms are spacious and comfortable and well maintained considering the hotel started in 1991 but the building stands being over 150 years old. Breakfast and tea room restaurant serves good food and selections, while more formal dining is also available aside from an Italian restaurant. There is also areas for pure drinking and listening to live performance. Location wise in the center of Interlaken viewing the valley of mountains leading up to the majestic Jungfrau Joch Top of Europe via either Grindelwald or Lauterbrunnen route. Surrounding the hotel is a myriad of boutique stores for shopping and feasting.
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 2 Jan 2024
Dear MichaelY2115 Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We are really pleased to hear that the quality of our service and facilities met your expectations. We will ensure that your positive feedback will be forwarded onto our team. We look forward to your next visit to the VICTORIA-JUNGFRAU Grand Hotel & Spa and once again having the opportunity to offer you an indulgent experience, as well as a feast of special and memorable moments. best regards Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larisa L wrote a review Dec 2023
1 contribution
My stay at the Victoria Jungfrau Hotel was nothing short of magical. The reception staff's impeccable service, (Viwien Adem , Vicki Sohr Kressin ) especially for my birthday surprise, turned the experience into a fairy tale. Their attention to detail and the enchanting ambiance made me feel like royalty. It's a memory I'll cherish, thanks to the hotel's perfect blend of elegance and thoughtful gestures.
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Date of stay: December 2023
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Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Victoria-Jungfrau Grand Hotel und Spa, Other at Victoria-Jungfrau Grand Hotel & Spa
Responded 20 Dec 2023
Dear larisal283 Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. We wish you all the best and look forward to welcoming you here once more at Victoria-Jungfrau Grand Hotel & Spa. best regards Victoria-Jungfrau Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹43,194 - ₹83,983 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria jungfrau grand hotel interlaken, victoria jungfrau grand hotel and spa, victoria jungfrau grand spa
LOCATION
SwitzerlandCanton of BernBernese OberlandInterlaken
NUMBER OF ROOMS
216
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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VICTORIA-JUNGFRAU GRAND HOTEL & SPA, Interlaken (₹̶6̶0̶,̶8̶5̶2̶) ₹50,821 Reviews & Photos

Frequently Asked Questions about Victoria-Jungfrau Grand Hotel & Spa
Which popular attractions are close to Victoria-Jungfrau Grand Hotel & Spa?
Nearby attractions include Harder Kulm (0.2 km), Hohematte Park (0.2 km), and Heidi's Photo Chalet (0.4 km).
What are some of the property amenities at Victoria-Jungfrau Grand Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Victoria-Jungfrau Grand Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria-Jungfrau Grand Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Victoria-Jungfrau Grand Hotel & Spa?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Victoria-Jungfrau Grand Hotel & Spa?
Conveniently located restaurants include Husi Bierhaus, Korean BBQ Restaurant Aare, and Layaly Beirut.
Are there opportunities to exercise at Victoria-Jungfrau Grand Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Victoria-Jungfrau Grand Hotel & Spa have airport transportation?
Yes, Victoria-Jungfrau Grand Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Victoria-Jungfrau Grand Hotel & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Interlaken.
Are any cleaning services offered at Victoria-Jungfrau Grand Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Victoria-Jungfrau Grand Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.