The rooms were clean and comfortable, restaurant food was decent, and the breakfast buffet in the morning was a bit on the sparse side. The wifi signal was weak and inconsistent. They provide a vat of water to boil your eggs in the morning - great for being able to make soft or hard boiled eggs! Cheese served in the...
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Dear guest of the Chalet Hotel Steinbock Grindelwald.
Thank you for having chosen our hotel for your stay in Grindelwald. Before the winter season starts, the resort is very quiet, our hotel one of the few open. There were not many guests when you stayed with us and it is therefore very difficult to offer a bigger breakfast buffet. A...
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Hotel Steinbock is in a perfect central location in Grindelwald. A 5 minute walk takes you to the main shopping area, to the First Gondola and the train station. The rooms are clean, comfortable and modern. The restaurant was the best food we had in all of our Switzerland journey's. Ponzia and the entire wait staff provided excellent service and...
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Dear Steinbock guest.
Thank you very much for having chosen the Steinbock for yoru stay in Grindelwald. Many thanks for your wonderful review. We are very happy, that you wrote a review, as happy guests hardly ever do, unhappy ones however almost always.
We wish you all the best and hope, that you will return soon again.
with best regards....
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Disappointing experience considering all the good reviews about the staff in this hotel.
Travelled with my Dad who is approaching 90.
Essential he has disabled facilities available when travelling.
E-mailed hotel regarding such a room well in advance of staying and phoned twice before giving credit card details. I was assured in writing and verbally a disabled room was available...
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Dear Sir. We fully understand your disappointment. The Steinbock, our very small chalet hotel has got only one room, that is suitable for people in a wheelchair. Unfortunately, where people work, mistakes are made and our secretary that very day did not read the correspondence well enough, something that should not happen, but here we are, it did. We are...
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This is a totaly ok place to spend the night-great service and clean rooms! But, that's it. No luxury ameneties... But, for the price this is a very good chiose in Grindelwald, which is a very expencive village in the alps.
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Dear Sir
we are happy to hear, that you enjoyed your stay at the Steinbock. We only think, that you could have given us at least one point more.
Grindelwald and Switzerland are only expensive, because some speculators sitting on some computers on the stock markets, have made the Swiss Franc so expensive and your currency so weak. 10 years...
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LIke a previous poster, I have not stayed at the hotel but wanted to comment about the friendly service and cleanliness of the hotel anyway. My wife and I have stayed in this area for 3 straight summers in June but will not be making it back this year (have a new 6 month old who might not like the...
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Dear Steinbock guest. Many thanks for your great review. We highly appreciate, that you keep visiting Grindelwald and that you enjoy the food at the Steinbock and the company of Salvatore.
We also have family suites, one with an extra bedroom for children, may be that would be something you like to book in summer 2012.
Wishing you all the...
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I have just returned from a ski week at the Hotel Steinbock with my spouse, friends and a ski club. The Hotel was modern, very clean and well maintained, comfortable and close to the First gondola. I can not say enough about the help and kindness extended to me after a ski injury that included a broken arm and other...
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Dear Steinbock guests. Thank you so much for the wonderful review. We are very happy to hear, that you enjoyed your stay with us. Thank you so much for telling the world. We are only a very small family run business and have no marketing budget. Great help like yours however will certainly bring more clients to our Swiss chalet...
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Perfect location. Bus stops right outside the door. First cable is a very short walk. It's more a restaurant with a hotel above but the atmosphere is wonderful. Salvi and Jackie are true hosts and very helpful. Can't say enough about this place. No other hotel would let us stay less than 7 days and so we were "stuck" with...
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Dear guest of the Steinbock hotel. Thank you so much for writing that wonderful review, we highly appreciate it. The Steinbock is the oldest "inn" in Grindelwald, however it was rebuilt in 1991. The beautiful rustic chalet hotel is very popular, summer and winter, as you mentioned. That it is managed by a family adds to the special atmosphere already...
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We did not stay at the Steinbock, but we went there for dinner. The owner, Salvatore, was recommending us excellent Italian wines and the food we got, upon his recommendation, was outstanding. Never ever I had anything like that in a Pizzeria. Make sure, if you are looking for something special, that you ask for Salvi. You see him around,...
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Dear guests from China. Thank you so much for visiting our restaurant. Salvi remembers your visit very well. He has got a memory like an elephant. Thank you for recommending our restaurant and hotel to the world. Thanks to wonderful people like you, our small family business is successful, thanks to wonderful people like you, we have a good chance...
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This hotel was within reasonable distance of the train station. The room was big and the views from the balcony were incredible. The Eiger could easily be seen from the balcony of our room. The hotel featured an Italian restaurant which served very good food. Best lasagna that my wife and I have ever had. The staff was friendly, and...
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Dear Steinbock guests.
Many thanks for taking your time to write a nice review about our Chalet Hotel Steinbock.
We are glad you enjoyed your stay and yes, from your balcony you had a great view. Important to say for people reading your review and my response, that not many rooms have such a balcony and that guests should especially...
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Just back from here after a recent stay of a few nights. Looks very nice from the outside, very traditional looking and right next door to a laundry facility. The rooms are a good size, but the sheets are not comfortable (nylon and bubbly), the pillow is a large soft big square thing that you have to fold over to...
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Dear Sir
thank you for staying at the Steinbock .For the money you paid, you will not find a hotel with sauna and hot tub, such a hotel will cost you double.
We are however sorry, that you did not enjoy your stay. You know that tiny chalet hotel is just a 3 star hotel, offering rooms, also family rooms...
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