Arrogant staff, unacceptable behaviour to me, my wife and 1 year old daughter. Completely ingnoring us and refusing us to give us a table after a 20 minute wait (standing), offering a table to someone who just walked in only waiting for 30 seconds.
Very arrogant staff I and dont understand why people are queueing up for this overpriced place...
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We were here in the middle of the summer season - the hotels location is very convient in the centre of town. It makes a change from the hustle of the Palace.
The rooms were comfortable, if a little unispiring but that applies to pretty much every hotel in town.
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I can't believe I didn't review it earlier. We spent 3 wonderful days at the Olden last July.
This is an old renovated hotel. We had a beautiful room on the top floor with a small balcony. It rained all weekend but it didn't bother us because the room was perfect and so cozy.
The staff was very attentive and...
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Great charm and style. A true gem, very efficient and friendly staff, surpassed all expectations, superb restaurant with great service.
Overall an excellent rating and highly recommendable,
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We did have a great experience at the Hotel Olden. The rooms are all newly renovated and are just updating to the newest TV System. The staff has just been fantastic!!!
Best Restaurant with the most atmosphere ever seen in Switzerland.....great
We will be back!!!
Many thanks
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