Ten years after our last visit to Gstaad we reserved at the Steigenberger as we like its location near some of the best ski areas in the Gstaad-Saanen area/ Also we were looking for a traditional family friendly full service hotel. We had three rooms for nine days with the half-board plan. Our experience was excellent. The food was the... More

We stayed at the Steigenberger for skiing and also attended their New Year's dinner and celebration. Our experience was exceptional, and the staff was very attentive and friendly. The New Year's dinner was fun and the entertainment was interesting. The food was first class, and the dining prices were very reasonable for Switzerland. Within the first day most of the... More

The hotel offers an impressive selection of services but this does not help if the basic service does not function. We went skiing during the day. Would have expected that rooms are cleaned and made up during this time, unfortunately this was not the case. We then ask three times for it but nothing happend. We gave up. We will... More

The first disappointment in this hotel is that the staff is not speaking other languages than German and poor English. Oh! The director and somebody else are from Holland and they speak also Dutch. Now I note strange coincidence in all written good reviews about the hotel: All they are in German, English and Dutch. But look the other Reviews... More

This was our second trip to the Steigenberger, in Saanen. We have had two walking holidays in Switzerland and one in Austria arranged by Headwater and one in Chamonix, but we decided to come back this year to the Steigenberger - which we last visited in 2006. Headwater's arrangements include excellent walking notes, but we noted that the hotel also... More

If you want to go to a hotel where there are new people starting all the time, where the longest term people are a few weeks, where the service level is not good, where you sense a feel of apprehension amongst the workers, then go here to this hotel. If not, you are better off choosing a different location. The... More

This hotel has it all! The food was delicious and the rooms were clean, spacious and quiet. The spa area was a welcome sight for weary hikers. The hotel manager even took the time to show us how to connect with the right path to walk on to l'Etivaz. This is a hotel that I would definitely book again! More

We stayed here for 1 week in August 2011, on a family walking holiday, booked through Headwater (also excellent). The room was spacious for 4 with a separate area for clothes and suitcases. Service was very efficient and friendly. Breakfasts were amazing. We stayed half board and the evening meals were good too. There is tea and cake between 3... More

Lovely traditonal hotel in a beautiful setting looking down on the towns of Sannen and Gstaad with stunning views along the valley. It is definitely worth the extra to upgrade to a room with a full view. The wellness centre was brilliant, as was the pool, and the children even had a wellness centre of their own. The food in... More