We stay here for 4 nights n we arrived 11pm and the girls are waiting there until our arrival, then everyone was disappear when I go into my room. How I know .... Because I step down to the front desk and asking for a kettle but no one there. But I can have it the next morning and keep... More

My wife and I stayed at Hotel Hofgarten for our two nights in Lucerne in October. With the prices in Switzerland and with us travelling by train, we looked for good values near the train station. Hofgarten was walkable from the station and well situated for all of our sightseeing. But the room and food were our most pleasant surprises... More

Positive: Service is good, receptionists very kind and helpful. Nice breackfast, good coffe and good service at the restaurant. Room is clean. Negative: There is no real entrance - we arrived late at night in a dark small street and the taxi drop us on the east side. We could not find an entrance - on the way there was... More

We (Me and my wife) stayed in this hotel for our 3 night stay in luzern. We are very pleased with our stay here. The room was neat and cozy (small but good enough). The hotel location is very convenient from train station (in fact the public bus number 7 stops right in front of the hotel). The staff are... More

We loved our stay at the Hotel Hofgarten. The room was modern and clean, but pretty small (but the view of Pilatus made up for it!). It was an easy walk from the train station and a good spot to get to everything in town. The breakfast was great and the staff was all super friendly and helpful. More

I'm surprised this place has received some of the lower reviews that it has. I stayed here for two nights. The room I was in probably had to have been the largest room in the building as it was very, very spacious. I slept with the windows open and the church bells didn't bother me. I was tired at the... More

The hotel is in a great location. Centrally located and easy access to busses. Very clean and comfortable beds. A friendly and helpful staff. The breakfast had a good variety of foods from which to pick from (eggs, cereals, cheeses, freshly baked croissants, juices and your choice of coffees, etc.) The only draw back is that there is no air... More

Hofgarten is very well located and is in a old building. It is supposedly very romantic. What is amusing is the star status that is attached to this hotel. This is definitely not 4 * in any one's books. The rooms are quite small and amenities are just OK. Breakfast is passable. As a student I would have enjoyed staying... More

I agree with other reviewers that this hotel is very overpriced, especially when you consider that it is not good for sleeping. There is no aircon and in summer you have to have a window open for some type of relief but this means you have the near by church's bells, which ring quarterly, half hourly, and hourly, 24/7, and... More