due to overbooking I had to go to another hotel despite a voucher was sent by planigo.com.they said they could not join me!! more

Please do avoid this hotel if dont want misuse of your credit card. I couldn’t come on the days planned and notified the hotel as required 2 days in advance by phone. My cancellation was accepted by the staff. Then they still tried to charge me not even a one night fee but 2 night fees , saying actually I... more

Good hotel at a convenient location. We were travelling by train and this hotel was located only 5 minutes walk away. It's also convenient located away from all amenities. Comfortable small room though a bit dated, but we were there to sightsee and not stay in the room. Our room overlooked the next building. Breakfast every morning is lovely, especially... more

we stayed at the hotel for 1 night. its location is great - by the Reuss river side, however.... if you need to get there by car, you are going to have a "short" walk of 10-15 minutes to the nearest car park, since no cars are a lowed in the old city of luzern. it was a nice shaky... more

Absolutely gorgeous location especially for the price. Our room decor was dated, but we were looking for value and we got it. The room overlooked Lake Lucerne and the promenade, but despite this it was very peaceful. The included breakfast is delicious. Can't ask for much more for the price. more

We stayed a week in early November, and found it to be a perfect place for our visit. The location is excellent, just a short walk from the railroad station, and in the middle of everything we wanted to see in Lucerne. There also seemed to be a daily market just outside the hotel right on the riverside ( it... more

Was disappointed with the price of another nearby hotel and cancelled my reservation and got a room here for CHF 45 less. It was a large room (actually an additional room with two more beds) facing the river. In addition the restaurant below just added to the charm of the place. more

The Schiff sits on the promenade facing the River Reuss in the Altstadt of Luzern, an appealing location. My room was on an upper floor and had a very pleasant view overlooking the river, the activity on the promenades on both sides, the Jesuiten Kirche across the river, the Kappelbrucke, and Mt. Pilatus and other snow capped heights in the... more

I stayed two nights at Hotel Schiff August 2005. Although the room was spacious, was not clean I had to clean the floor by myself. On the first night there was a terrible noise (like a washing machine) from downstairs around 11pm to 12 midnight. I complained the following morning but they were puzzled. Breakfast was nice but many of... more