I stayed at the Ambassador again for a long weekend and found standards are being maintained at the highest level.On arrival my room<504> was pristine clean as was the entire hotel throughout my stay.The restaurant,Lapin had a game menu and I tried it out on my first evening dinner.Superb! The owner Mr Ferdinand Zehnder is constantly striving to bring in... More

We liked the location of the hotel ( bus stop right outside and 2 stops for station and a mall right outside). The room sizes were a bit small but I guess that is true for most 3 stars hotels. The breakfast spread was ok ,could have been slighlty better but no complaints. ( most 3 stars serve you cold... More

This hotel for Swiss prices is at the cheap end of the scale but for location staff and rooms was excellent.Room was huge and breakfast buffet was good also free tea and coffee machine during your stay. If you can get a good deal well worth it. More

We chose this hotel because it seemed the cheapest..everything in switzerland is highly overpriced..and this looked the best bet. We were quite worried having read the negative reviews. But the hotel is quite decent. It was clean.. Close to attractions and certainly not worthy of the horrible reviews its been getting! We had to sleep with our windows open so... More

Our trip to Switzerland was fairly last minute so a lot of the hotels in Luzern were booked. Was concerned about this hotel based on mixed reviews but decided to take a chance and stay for 2 nights. It certainly wasn't bad but wasn't our favorite hotel. Booked it through Orbitz as they were running a special on 2+ nights.... More

My wife and I (and another couple) booked two double rooms at Hotel Ambassador in Lucern. Our reservations were made three months in advance and credit card details were taken as a guarantee. When we arrived at Hotel Ambassador, in the evening after a long journey, we were informed that our reserved rooms had been allocated to other customers and... More

We were initially concerned in picking this hotel because of the mixed reviews. But for the record this is a three star not a four star hotel. The hotel provided everything we expected from a three star hotel. It is true that the hotel is not the prettiest from the outside, and reception is based on the first level. There... More

We stayed at Hotel ambassador @ Lucerne in July. Not very close to train station with the luggage but the bus stop is right by the hotel main door. Its a basic hotel...little pricey for the facilities. We had couple of dead bugs in the room which were not cleaned untill we checked out & we stayed there for 3... More

The place is well made and located about a minute's walk from the waterfront, but on the side opposite to the main train station. There is an Indian restaurant opposite to the hotel. However, the landmark to locate the hotel is the Starbucks Cafe right below it. The hotel is easy to miss otherwise, with a very narrow and only... More