I was at the Palace Hotel in Luzern Switzerland between X-mass and new years. I was a little nervous traveling by myself but as soon as I got to the Palace I knew I was home. The food was excellent. If it was not on the menu they would make it for you. Kind, considerate, outgoing friendly, attentive staff. Spa... More

Staying overnigth while traveling to our wintersports vacation we experienced the most warm welcome in The Palace Hotel in Luzern. Great rooms, excelent staff and great food made this stop over a feast, and we did not want to leave the next morning. If travelling through Switzerland, this hotel is a must. We will be back. More

My wife and I stayed here for two nights beginning 9/28/11 as part of my 50th Birthday trip to Lucerne, Lake Como, and Santa Margherita/Portofino/Cinque Terre. We upgraded to a mini suite and it was spectacular. Great view, HUGE room, wonderful bathroom, great breakfast (they will make you ANYTHING you want if you prefer not to hit the buffet), etc.... More

It's really a 5 star hotel and you can´t expect more. My husband and I spent last weekend in this hotel, from the 9th til the 11th september 2011. Our room in the 5th floor had an amazing lake view, it was huge, confortable, elegant and had plenty of room for luggage, truely, as much as in our walk in... More

A great location by the lake. A view to the KKL, the lake and the montains. The rooms are large and provide a great experience. If you stay in the floors 1,2 or 3, you should try a breakfast on the room balcony. The breakfast is served on a very nice room, with windos to the lake. An outdoor promenade... More

We host several leadership development conferences per year and we have held them in numerous locations in Europe over the years. By far, this has been the best experience we've had - from the beautiful location to the food, rooms and service. Georg Kaesler (Head Concierge) was extremely helpful and attentive, along with the rest of the staff. They were... More

In some place, you have to beg and to wait for receiving the bill, in spite of its high amount. "Les Artistes" belongs without any doubt to this category. Number, style and skills of the waiters / waitresses unsufficient. Food was good but nothing special. Gaspacho quite ordinary. Menu with "Flammekueche" (a kind of alsatian tiny pizza) is not a... More

I want to recommend the staff at the Palace Hotel for any business conference needs. They were all highly professional and had a "Can do" attitude. I conduct numerous business leadership programs in Europe per year, and the staff at the Palace made our stay one of the best! I highly recommend Georg, Head Concierge and the team Ulrich and... More

I would like to thank Daniel Friedrick! I wasn't a guest at this beautiful hotel but a friend of mine was. I asked her to bring me back a certain kind of mints. She was not having any luck with them and decided to ask for help! Well not only did Daniel step in, he tracked them down for her!!!... More