My adult son and I stayed one night (if we had planned more we would have left after one) in Roesli Guest House, the annex to Baslertor Hotel. One has to check in at the Hotel - the proprietor was beyond rude - I almost left right then. Plus is a good location. Everything expensive in Switzerland, this was no... More

Good Location. Just a close walk from the train station, Lake Lucerne and famous Chapel bridge. Room was clean and spacious and Bathrooms were clean! WiFi didn’t work in our room. Sad part is they didn’t do anything about this! But they had a business centre with 1 computer and net connection. Breakfast not included in room price. Staff was... More

I stayed here for one night on a family vacation and I can easily say that it is the worst hotel I have ever stayed at. First off the the desk clerk/owner was unbelievably rude, when my father attempted to check our family in, the clerk took the paper he filled out and through it in his face declaring "Das... More

I have read some unfavourable reviews and I'm happy to say we had a much happier stay at Baslertor Hotel, We had originally booked the Rosli Guesthouse but were "upgraded". We had 2 nights here and everything was fine. The room had squeaky floorboards but we had no one above. It was small but clean. We paid to have breakfast... More

We were booked here by a biking tour group so we had no choice of where to stay. The rooms were dirty. I felt like I couldn't take my shoes off and needed to wear flip flops in the shower. The bed sheets were so worn that there were tears in them. Our shower was actually outside the bathroom, just... More

This hotel screws you any way possible. The guy runs such a tight shop that they use cheap soap dispensers to provide the rooms. The bathrooms smell like urine, the toilet laced with dried urine stank! The walls of the bathroom tile have mildew growing. Loud noises up above. We were pressured into purchasing the very last room available. Breakfast... More

We are about to check out of this hotel after a 1 night stay. The location of the hotel is in the old town about 5 minute walk from the station. It is close to many restaurants, both on and off the water. The man who checked us in was extremely helpful and gave us maps and information about the... More

in 2009 we were in the baslertor hotel for 3 nights it was a very nice and relax staying... all the personal in the hotel were welcaming and nice and worm... the room was very plesant.. the brakfast was rich... and it felt like home... we loved it.... and now we are going back for a whole week in August... More

We stayed here for 1 night only with our 2 children. It is located walking distance from the main station, we did it with the 2 kids & all our luggage. There are lots of place's to eat close by. We didn't eat breakfast here. Free WIFI in our room. The hotel staff were happy to help with any queries... More