I went to Lucerne, Switzerland as part of a fourteen-day trip around Western Europe with my mother (I filed the under solo as it shares more characteristics). First off, I would like to praise the architecture and location of the hotel. It is situated in the heart of Lucerne, near the famous bridge, a train station with a supermarket, a... More

We spent a night at this hotel and were extremely disappointed: although the reception area is that of a 4* with a cozy starbucks coffee shop on the entrance floor, the rooms were filthy, old (the carpet was covered in stains) and the bathroom very basic (built about 20 years ago) and not clean. The breakfast buffet was good (big... More

Worst 4 star hotel i have seen- had a room on the 6th floor and had to listen to the disco music from upstairs the whole night. Reception guy promissed to do something about it; but it was just an empty promise. Bathroom was dirty. What a horrible night. More

We recently stayed in this hotel for 2 nights and we're sorry we did. The temperature in Lucerne was 78-80 degrees F and it was quite humid. The hotel does not have A/C and definitely needs it. There's no cross ventilation at all in your room and while it comes with a floor fan its not enough to keep you... More

I stayed here for 2 nights when I arrived in Lucerne without pre bookings during the music festival and tried "pot luck". The staff were helpful finding a room and I was pleasantly surprised at the size and amenity of my room. The hotel has an old world feel about it that I liked - even though you feel like... More

Having to organize the yearly class reunion of one of the most famous American Business School, I choose the hotel Monopol in Lucerne for its central location and the reasonable prices. After the reunion I can say that my decision was the right one, the group of 22 participants spent 4 to 7 nights at the hotel and were delighted... More

We spent two nights here as part of a tour. Our room was comfortable and clean. This hotel is located on a busy street, and if the windows are open you can hear the traffic, but close them and you hear absolutely nothing. Right across the street from the train station - this made it easy for us to catch... More

Very good location but outdated rooms and v basic for a four star. On our last night there was a terrible smell in the bathroom which could not go. Hope to get a refund because the smell was so bad that we could not use the bathroom. More

We have done a lot of travel around the world, and this hotel would be about the worst we have come across. As part of a tour, we were allocated a room which we discovered later had a noxious sewer gas escaping into the bathroom and the management knew this and still allocated it. It was too late to change... More