Located very close to the Rail Station. Clean, very tastefully decorated and security good. Breakfast and Staff brilliant. Reception staff helpful and pleasant. Price very competitive . For those who like entertainment the hotel and surroundings provides a variety of nightlife. But the hotel is quiet and pleasant

The hotel is across the road from the Railway Station entrance. Rooms were good and the Bathroom was larger. Did not understand the two identical basins in the bathroom unless to facilitate simultaneous brushing of teeth by 2 persons. Breakfast was good and fulfilling.

Located just 2 minutes away from the Bahnoff. The underpass esclators take you conviently through the labrinth of underground basement shops and passages that lead to the Trains, Busses and Taxis all from just outside the hotel. Even the tourist office and rail booking office is a few metres awat. Rooms are spacious and clean. Turndown service is tardy and... More

The hotel is a 1-min walk from the Luzern train station, and within 5-10min walk from all the sights. Starbucks is conveniently located inside the hotel, so a latte is just an elevator ride away. We reserved a room in Hotel Alpina nearby and checked in at Monopol (this is what a sign in Alpina said). We were given a... More

I stayed in this hotel in the late winter, the hotel location is very good if you come by train, you can access direct from the train station from 1 floor lower from you arrival just walk through some shops and small restaurant there is a elevator to go up and you will be in front door of the hotel... More

I stayed in Monopol Hotel for some nights last August 2012. I rate it as 3+ star hotel. Location was excellent.. rooms are wide.. views of our 5 rooms were nice.. Breakfast was ok.. There are some issues i didnt like about the hotel... (Its not airconditioned!) and the thing that saved us,, was the low temperature at night ;S... More

we had booked in for three nights they said they were sending us a confirmation email never recieved it. Our room key nevet worked they had to re-do the magnetic strip everytime. The room was freezing cold we were there in the middle of winter we complained many times and on our last day we get a little fan heater.... More

Three of us stayed at the Hotel Monopol for 2 nights. It was a very short walk just across the road from the train station. The check in staff were nice enough, but not overly friendly or helpful. We were checked in to room 606 on the top floor. It was a good size room with a lovely view over... More

First thing to note is that this hotel does not have air conditioning. While traveling in July, the heat was bearable, but we had to keep the balcony doors open and the fan going almost continually. This, of course, made sleep quality and room comfort an issue. I believe if I stayed here during any other season (because there is... More