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Art Deco Hotel Montana Luzern

4.5 of 5
Adligenswilerstrasse 22, Lucerne 6002, Switzerland
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Art Deco Hotel Montana Luzern
Ranked #1 of 63 hotels in Lucerne
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665 reviews from our community

Traveller rating
    467
    155
    23
    14
    6
See reviews for
Families
106
 
Couples
388
 
Solo
25
 
Business
68
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
1 review
2 of 5 stars Reviewed 14 May 2013

Maybe management changed or something. This hotel does not live up to the hype. It is certainly lit up at night, can't imagine how people in those expensive lake view rooms sleep. The view from the room on the lake side is great and if you are ONLY coming for the view and staying in your room, fine. I would... More

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DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
15 May 2013

Dear Stan F Thank you for you honest evaluation and we deeply regret, that you were not able to enjoy your stay in our hotel. Your comment has been forwarded to the general manager and to all department s as well. We would be grateful, if you could contact us by mail (sven.flory@hotel-montana.ch) in order to elaborate on the issues... More

New York City, New York
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 14 May 2013

We reserved a Double Lake View Superior room (I had confirmation email from Manager) and were put in a Double Lake View Room instead without informing us. I have noticed others who reviewed also have had this issue. Did not realize it until we arrived home and checked our reservation and the photos on the website. No explanation was given.... More

Was this review helpful? Yes 1
DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
16 May 2013

Dear missaintsomewhere Thank you very much for your honest evaluation and we deeply regret that your perception of an untrustworthy management negatively influenced your stay. We appreciate your feedback. After reviewing your comments, we have immediately checked the whole reservation procedure in detail. We would like to inform you, that you were staying in the confirmed Double Room Superior with... More

Pasig, Philippines
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2013

While they call themselves the 'best 4-star hotel' in Lucerne, they're definitely a 5-star just masquerading as a 4-star. Excellent and well-appointed rooms and great consistent service from the hotel staff. Their restaurant is also very good, with views of Lake Lucerne and Mt. Pilatus.

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DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
14 May 2013

Dear Jakata Thank you very much for your superb feedback on TripAdvisor and we appreciate that you took time to write a comment about your stay in our hotel. We are very proud to be rated as Switzerland’s best 4 star city hotel over 12 years and we feel very honored that you rate us as a 5 star hotel.... More

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 11 May 2013 via mobile

I write this review from my room. We chose this hotel as our honeymoon destination. My wife and I decided to book the junior suite as it looked like the perfect luxurious honeymoon getaway. On arriving we were shown to our room which is infact advertised on their mobile site as a standard double room! And not the more expensive... More

Was this review helpful? Yes 2
DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
15 May 2013

Dear Mozz0405 Thank you very much for you honest evaluation and we deeply regret, that you were not able to enjoy your stay in our hotel. Your comment has been forwarded to the general manager and to all department s as well. We would be grateful, if you could contact us by mail (sven.flory@hotel-montana.ch) in order to elaborate on the... More

Huddersfield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 May 2013

We have visited the Montana a nmber of times over recent years and it never disappoints. The rooms are spacious, stylish and elegant, the views from the lake side balcony rooms are fabulous and the public rooms are equally attractive. The service is first class - efficient but very welcoming, considerate and personal. It is a perfect base for visiting... More

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DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
14 May 2013

Dear Barney005 It always a great pleasure to welcome you back in our hotel and we are pleased that you had another great stay. Our beautiful rooms decorated in Art Deco style offer a range of individual amenities to ensure an enjoyable stay. Each room has its own distinct look, evoking a unique appeal. We already look forward to welcoming... More

sydney
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 9 May 2013 via mobile

It is a must that you get a lake view room as the scenery is spectacular. The staff at the hotel work very hard to make your stay a pleasant time. The rooms - we had a room on the 5th floor lake view room were large and spacious but can be a little warm during the spring months. Breakfast... More

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See 2 more reviews by review53 for Lucerne
DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
14 May 2013

Dear Montana guest It is a real pleasure to read your feedback and thank you very much for your great comment on TripAdvisor. The view from our rooms facing the lake side is terrific you even are able to enjoy this view from our Scala Restaurant, the Louis Bar and from the terrace. Please note that we do not equip... More

Wassenaar, The Netherlands
1 review
4 of 5 stars Reviewed 8 May 2013

We stayed one night with our family (3 kids). We had two rooms with à view on the lack and the montains. Great breakfast in a nice restaurant. It's à short nice walk to the city centre where you can shop and visit musea.

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DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
14 May 2013

Dear Auke D We really appreciate your great feedback on TripAdvisor and we are glad, that you and your family enjoyed the time in our hotel. The location of the Montana is perfect and with the shortest funicular of the world you reach the lakeshore within 2 minutes – great location to see all the sites of Lucerne. It would... More

Lugano, Switzerland
1 review
5 of 5 stars Reviewed 7 May 2013

I enjoyed staying few days in Art Deco Hotel Montana. Hotel itself and service is really great. It has nice location in a city (not far from centre within a walking distance, yet a bit away from city noise in a quiet location). Had a room with spectacular lake & mountains view. I'd recommend it to anyone coming to Lucerne... More

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DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
14 May 2013

Dear Montana guest We are pleased to read that you truly enjoyed your stay in our hotel and we would like to thank you for your lovely feedback on TripAdvisor. The Montana is a sanctuary that provides relaxation to visitors, holiday-makers, and also to business travellers who value the hotel as a peaceful yet stimulating location close to the city.... More

London
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

We've just come back from a lovely few days staying at the Hotel Montana. We paid extra for a lake view room, and it was well worth the spend. The hotel isn't cheap, but the views of the lake are really breathtaking - the best view that I've ever had from a hotel balcony! Location involves a 5 min walk... More

Was this review helpful? Yes
DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
14 May 2013

Dear Montana guest Thank you very much for your kind and detailed comment on TripAdivsor and we are pleased to read that you and your partner enjoyed the time in our hotel and in Lucerne. Our Louis Bar has a special ventilation system which allows the bar to be used as a "fumoir" by smokers while ensuring that non-smokers are... More

Dilsen, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 May 2013

Everything was perfect. A stunning view over Lake Lucerne, very spacious room and bathroom. Food in the restaurant was fine. Centrally located, within walking distance of Lucern, ideal for shopping and go out to dinner. Dog friendly. Very friendly staff. It is also possible to swim in the lake. Dogs may also swim, in certain places. I can definitely recommend... More

Was this review helpful? Yes
DirektorMontana, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this review
14 May 2013

Dear Derenette It was a pleasure for us to read your great detailed feedback about your stay in our hotel and it seems like you had a great time. Thank you very much for sharing your impressions on TripAdvisor. We would be pleased to welcome you again soon. Kindest regards Your Montana team More

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Additional Information about Art Deco Hotel Montana Luzern

Also Known As:
Art Deco Lucerne
Address: Adligenswilerstrasse 22, Lucerne 6002, Switzerland
Phone Number:
Region: Switzerland > Lucerne
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotels in Lucerne
#1 Luxury Hotels in Lucerne
#2 Family Hotels in Lucerne
#3 Business Hotels in Lucerne
Price range (per night): INR15,662 - 38,656
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Appealing Art Deco-style Hotel located on a hill overlooking Lake Lucerne. The epitome of outstanding hotel management, individuality and joie de vivre. With fantastic views across Lake Lucerne towards the central Swiss Alps, the hotel is in a peaceful location, yet still only a few steps away from Lucerne's picturesque old town. ... more   less 
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