This hotel is a real find. The staff are helpful and friendly. It's perfectly situated with the lake front, shops and old town all only minutes away. The rooms are clean and comfortable with good bathroom facilities. Plenty of hot water day and night. I have a toddler so having a kitchen was pretty much essential. Really enjoyed our stay... More

Although everything is expensive in Geneva, this was good value. Very clean place in a great location (at base of historic old city and minutes walk to the lake). The accomodations are plain, to be sure, but comfortable. Breakfast was in a nice room with the best selection we encountered in our week in Switzerland. More

My boyfriend and I stayed here for one night during our vacation in Switzerland. The room was average. It was fine for a place to stay. While I felt like it was extremely expensive for quality of the room, I also know that this was one of the least expensive hotels that I could find in Geneva. I thought the... More

Geneva is extremely expensive, and the bel esperance is no exception. The breakfast was continental and very unimpressive. The room was clean, but the bathroom was very small (and house keeping forgot to replace my toilet roll and doesnt leave you any spares!!!!). Very poor hot water system wasn't able to provide 2 hot showers in the morning, my advice,... More

You are not paying and not getting the services which you absolutely do not need - minibar in the room, coverlet on the bed, receptionist during the night hours, putting in order the room in which you stay early in the morning. You are receuving good quality service during the stay which you need - good and quite location, clean... More

We enjoyed our stay. The hotel was very clean, staff was very nice. The room & bathroom could use a bit of an upgrade but overall, the hotel was good value. Fantastic roof-top terrace! The location was also very central, we walked everywhere. More

Bel Esperance is a small nice hotel situated in Geneva old city ( Close to bus and tram station, to supermarket, restaurants, post office...) . We spent 10 days in the hotel and we really appreciated our stay. The room had enough space and was well decorated. the bathroom having enough space also. The breakfast was diversified. The hotel was... More

Great place to stay. Decent breakfast - not just pastry. We did our laundry there which was nice as we were staying in Europe for a month. They offered to do our laundry for a small fee but their small fee was very expensive - to a Canadian from Western Canada. The free transportation makes Geneva easy to get around.... More

My family of 5 stayed at Bel Esperance for 2 nights in July of 2010. Everything was great until my 11 year old son got stuck in the tiny elevator. Frantic, I rushed to the reception where the young woman casually informed me that since it was a Sunday, "it might take a while". It did- 40 minutes later my... More