It's hard to know where to start.... No clear answers from staff on availability of a bed for our child, even after asking for 2 weeks. On check-in, I was told we would be moved to a "larger" room that would accommodate the bed. Yet the first room would have easily held a roll-away bed. Then when they moved us,... More

My poor rating for this hotel does not mean that it’s a bad hotel. It is just far from what you expect from a 5* hotel, and the quality of the service for the price they charge. About prices: There are a handful of small 5* hotels in Geneva, which gives them a golden opportunity to charge whatever pleases them... More

You see a video when you come not your room telling you how helpful this hotel and the chain is. However when you need this helpfulness it's not really there. The bed is so big there is no space for anything else in the room. They say they have one of the biggest suites in Europe well they took a... More

When you stay to this hotel, attention where you park your car! As you know, Sunday is free the Parking, so we park our car just a few meters from the main door of the hotel, (the time was 20:00) but after two cars, we saw a car with broken window, and glasses everywhere. For security reasons, we drive the... More

Beautiful hotel, the best in Geneva, they offer free public transportation card during your stay so you can save some money, the public transportation is not cheap in Geneva. great service and amenity. B&O TV. be aware that the in room coffee is not free.

I have stayed a lot in this hotel, and other hotels in Geneva. This one is the best choice although can be expensive. Great location on the lake. Spacious and quality fittings/decor throughout. Staff very professional and also nice. Orchids are a lovely touch. Gym good but a bit small. Would be even better with an SPG lounge.

I have stayed at this hotel on several occasions and it was always great. My last visit was practically the same quality and standard of service, except one tiny issue that was rectified. (Receptionist(he was courteous and polite at all times) was trying to stick me into a smoking room though I have stated at least three times to him... More

We stayed at Hotel President Wilson for the weekend and it was an absolute delight. Every single detail is of the highest quality, the rooms are sumptuous, the restaurants are delicious and the public areas are decorated in such a tasteful manner. But what makes the President Wilson a very special place is the staff. From the doormen, to the... More

This hotel exceeded our expectations in every regard. The level of graciousness and hospitality of every employee from reception, the restaurant, the spa, concierge and valet was exceptional. The decor was elegant contemporary, but with a wonderful fun edge. I believe nearly all rooms have a great view of Lake Geneva, ours certainly did. We would certainly recommend this hotel... More