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Le Richemond, Geneva Dorchester Collection

5.0 of 5
Jardin Brunswick, Geneva 1201, Switzerland
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Ranked #3 of 108 hotels in Geneva
4.5 of 5 stars 102 Reviews
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102 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • High quality(4)
  • Perfect location(3)
  • Wonderful hotel(3)
Traveller rating
    72
    15
    7
    6
    2
Only show reviews for Family (7) | Couples (27) | Business (54)
Date Rating
pipsey1
New York City, New York
Contributor
13 reviews
2 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

My husband was there on business and I accompanied him. The hotel was in a great location and I could walk to everything! The rooms were clean, modern, yet beautiful with a swiss flair to them so you felt you were in Switzerland! The services amazing and front desk friendly and helpful. I highly recommend this hotel and it is... More

Was this review helpful? Yes
Raymonde Croisier, Personal Assistant to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
10 February 2012

Dear Guest, Thank you very much for taking the time to share your feeling concerning your recent stay at Hotel Le Richemond. It is nice to hear that you feel at home and you will come again. Looking forward to the next time, Yours sincerely, Raymonde Croisier More

Maniouras
Stockholm, Sweden
2 reviews
5 of 5 stars Reviewed 7 February 2012

The environment was incredible, the receptionist's very friendly and service minded. The bartender always with a smile, the concierge always asking if he could assist me with anything, and the resttaurant with great food and very good service! Would visit the hotel again! More

Was this review helpful? Yes
Raymonde Croisier, Personal Assistant to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
10 February 2012

Dear Guest, Thank you very much for taking the time to share your comments concerning your recent stay at Hotel Le Richemond. So much appreciated by the management and the team. Looking forward to your next visit, Yours sincerely, Raymonde Croisier More

jj525
Vero Beach, Florida
Reviewer
4 reviews
5 of 5 stars Reviewed 7 February 2012

The property is as nice as you will find in this city but as in any business the people make the difference. The management has created a culture of service: from the moment you arrive at the front door each and every employee greets you by name and is quick to attend to every need. The concierge, the doorman, the... More

Was this review helpful? Yes
Raymonde Croisier, Personal Assistant to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
10 February 2012

Dear Guest, Thank you very much for your cheers concerning your recent stay at Hotel Le Richemond. So much appreciated by the management and the team. Looking forward to welcoming you and your family soon again, Yours sincerely, Raymonde Croisier More

anamericaninkuwait
Kuwait City, Kuwait
Reviewer
4 reviews
7 helpful votes
2 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

It was so noisy. First of all, we could hear ecerything that was going on next door. Then, there was always someone talking in the corridor. The room maid knocked despite the Do not disturb on the door. More

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Raymonde Croisier, Personal Assistant to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
7 February 2012

Dear Guest, Thank you very much for taking the time to share your feeling about your stay at Hotel Le Richemond. Your comments are very important to the management and the team, for reflection and naturally for action. Would you like to give us another chance to stay again in order to show you that tranquillity, discretion, efficient and non... More

travelingsurfergirl
Auckland, New Zealand
Contributor
17 reviews
10 helpful votes
5 of 5 stars Reviewed 27 January 2012

I arrived late in the afternoon but still had to wait for my room to be ready. But this was quickly forgotten because everything else was pleasant. Turn down service was amazing. We had dinner at the hotel restaurant and it was amazing! I love the breakfast too and the fresh fruits available. Almost everyone at the hotel was extremely... More

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Raymonde Croisier, Personal Assistant to General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
30 January 2012

Dear Guests, Thank you for taking the time to share your feeling concerning your recent stay at Hotel Le Richemond. So much appreciated by the management and the team. Looking forward to welcoming you soon again, Yours sincerely, Raymonde Croisier More

BlueTiger28
Sausalito, California
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 22 January 2012

My husband and I stayed here while he was on business in Geneva. It is a lovely place with excellent service. Our room was small (and expensive) but it was designed in a way that made it feel more spacious and comfortable. We also appreciated the gym and the hotel's location. More

Was this review helpful? Yes
Raymonde Croisier, Personal Assistant to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
25 January 2012

Dear Guests, THANK YOU very much for taking the time for such a lovely comment and your feeling to be at home during your stay. So much appreciated by the management and the team. Looking forward to the pleasure of welcoming you soon again, Yours sincerely, Raymonde Croisier More

John K
Chicago, Illinois
1 review
5 of 5 stars Reviewed 12 December 2011

Great all around. One of the best in Geneva. Great service, rooms are beautiful. Spa is unique. Been a mainstay in the city for 50 years or more. Great location within walking distance of shopping, key businesses, lake boats and train station. More

Was this review helpful? Yes
Raymonde Croisier, P.A. to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
23 December 2011

Dear Guest, Thank you very much for sharing your Hotel Le Richemond experience. So much appreciated by the management and the staff. Looking forward to the pleasure of welcoming you back, I wish you Happy Christmas and a wonderful New Year. Yours sincerely, Raymonde Croisier More

NYC102005
New York City, New York
Senior Reviewer
9 reviews
4 helpful votes
5 of 5 stars Reviewed 4 December 2011

modern comfortable room, excellent room service (but very expensive), hotel staff is excellent, room very clean, mattress was harder than preferred More

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Raymonde Croisier, PA to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
6 December 2011

Dear Guest, Thank you very much for taking the time to share your comments on your recent stay at Hotel Le Richemond. Very much appreciated by the management and the team. Concerning your preference, we have mattress top available for your personal comfort. Looking forward to welcoming you soon again, Yours sincerely, Raymonde More

TMMF
Brussels, Belgium
Contributor
15 reviews
1 helpful vote
5 of 5 stars Reviewed 21 November 2011

After searching all the 5 star hotels in Geneva, this hotel was the best value for money (which is hard to find in Geneva). The service was sincere and efficient. My room was beautiful, but of course for "value" I took the lowest room category and that meant no lake/mountain view. I was only in the room at night so... More

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Sylvain Lemoine, Personal Assistant to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
22 November 2011

Dear Guest, THANK YOU for your lovely heartfelt comment concerning your recent stay. I hope to have another opportunity soon again to show you our dedication and look forward to hearing from you. Yours sincerely, Raymonde Croisier More

tint7003
London, England.
Top Contributor
74 reviews
120 helpful votes
2 of 5 stars Reviewed 8 November 2011
2
people found this review helpful

We stayed on a Saturday night at the end of October for a short week-end break in Geneva. We reserved an Executive Room but realised eventually that we had been allocated a lower category superior room by the hotel in error. What was worse however was that as night time arrived we discovered that our room faced the hotel's 'Red... More

Was this review helpful? Yes
Raymonde Croisier, PA to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
11 November 2011

Dear Guest, I am glad to have this opportunity first to apologize again and to assure you that immediate action was taken in order that such inconveniences will not happen anymore in the future. For information, Red Zone is an event organized at the hotel at specific dates and the hotel does not have a night club. As you know,... More

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Le Richemond, Geneva Dorchester Collection Also Known As

  • Le Richemond Geneva
  • Le Richemond Hotel Geneva
Address: Jardin Brunswick, Geneva 1201, Switzerland

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