This hotel is quaint and welcoming but doesn't feel over the top. Staff is kind and helpful, rooms are clean and comfortable. Breakfast offered a nice selection and was fresh and tasty. Highly recommended! More

This place was great. Old building, plenty of charm. The room was actually decent sized for European standards, and had en suite bath (though I was upgraded, and I don't think all of them do). Cool balcony with huge doors overlooking the street. Location was perfect, easy access to train station, attractions. Staff was super friendly. Breakfast was typical/included. Only... More

Stayed three nights here in third week of September. I'm pretty sure this was the smallest room I've ever stayed in !!! However contrary to what other's have said I found the staff very pleasant and helpful, and my room on third floor was very quiet. Breakfast was pretty good, as was the coffee. Good location, 5 mins from main... More

Located near both entrances to the train station. Also near Starbucks and several local eateries. Staff was pleasant and Breakfast was fine. Front Desk staff was a grumpy at times; which is weird since they should be the friendliest. Elevator only to level 4. More

The hotel itself is nothing special. The rooms were OK. The best part of the hotel is the location. It is close to both the train station and the old city. More

great location directly opposite the central station. if you sleep on the front side the noise from the trams can be annoying. single room was ok, small bed, desk and en-suite. More

So, we were only in Bern for one night but thank god. I had high hopes for this hotel, it really is beautiful but after a long train travel trip our arrival was not so easy. They couldn't find our reservation even after I had called earlier in the week to confirm. The attitude was....it's not our problem we can't... More

The Hotel National Berne was a nightmare experience, for me and my business partner. It is noisy, dirty and the front desk people are unfriendly. The tourim industry is based on one simple idea; Be kind to your guests. And this is not how it works in this place. I sincerly believe that many people working at this hotel are... More

I arrived here on cold sunday night and was pleasantly surprised to find out that the 100 francs I was quoted on the phone had been reduced to 90 francs when I arrived which was nice! The location is also really good about 30 seconds from the station with about 5 tram lines going past the front door! I was... More