After reading some reviews, we did not know what to expect but we had a very courteous reception. Our dinner was very good and so was the presentation. Anna and her staff gave an excellent service in the dining room. We were upgraded to a suite which was very spacious and pleasant except for the fact that there was a... More

I've stayed at Hotel Certosa one week this summer. The hotel was a XIV century monastery and in the hotel there is a monestary and quite atmophere. The room was very nice and elegant and the bath was comfortable. I didn't like the common area, it was old and not clean ( especially the fitness room). The breakfast was good,... More

Hotel is secluded, stodgy, unwelcoming and rigid. A big disappointment. While the grounds and rooms were very nice, there was something not welcoming about the place. We felt like we were in "10 Little Indians Murder Mystery" Il Canto was supposed to be a "gastronomical event" The dinner was filled with unedible "Chef Suprises". First was breadsticks and they wouldn't... More

Let me start by indicating that I reserved a 1200 Euro executive suite somewhat spontaneously because i wanted to show my wife the town of Sienna in the most authentic Florentine manner possible. The actual hotel did not disappoint; the grounds are spectacular and the employees are in themselves good people, no malicious behavior or laziness. The problem is simply... More

Let me start off by saying, this was one of the most amazing places to stay, in terms of the hotel itself (exquisite), the staff (beyond helpful) and the owner/manager Anna. We drove up from Naples with a GPS that died 20 minutes outside of Siena. My husband and I have the worst sense of direction and we got lost.... More

This hotel exceeded all my (very high) expectations. The architecture is fabulous, the grounds well tended, the staff attentive - but it is the serene atmosphere of this wonderful, wonderful hotel that made it so perfect for our weekend away. Il Canto, the restaurant, served the four of us a dinner that was stunning in its originality - we all... More

Booked a standard room and where not happy as it was in a corner with just a small window. After expressing our feelings we got a a very nice ( luxe ) room with beautiful view. So the staff was very helpful but you have to realize that was possible because it was off season! The location was beautiful. View... More

A fantastic ralais in an old typical casale of tuscany. each room is a masterpiece, and the staff will make you enjoy each moment of your stay. very professional service! for the breakfast they serve a variety of breads and some local products. the restaurant of the hotel is fancy and also perfect in every detail. it's not a cheap... More

I can't believe this hotel is part of Relaix & Chateaux! The hotel looks TERRIBLE! It looks like they are going out of business. Money was stolen from my husband's wallet and the hotel manager did NOT offer any help or assistance. She actually told us it was our fault because his wallet wasn't on the safe! We wanted to... More