We stayed here as part of a tour package through Italy. It was quite a distance from the central part of Lucca, definitely not walkable and I don't believe that there was public transportation available. The hotel is nice but lacks the modern look of a new hotel, but everything is in working condition. Despite being hotel guests here, there... More

Its a great hotel no two thoughts about it. But we booked the top of the line room, thats a suite with one king and 2 beds but on checking in we were asked for 50 Euros more for extra people and no where on the website does it say that and while booking it PRICELINE never mentions it but... More

We booked our hotels through Holiday plus and really did not know what to expect as this was our first trip to italy and we do not speak italian. We had to book dinner and breakfast through the deal we bought. The staff were so helpful, our room was lovely - new, clean and we had a lovely view of... More

Location: Ideal for those driving to Lucca. It is on the via Romana, a short distance from town. From its website, I thought we would be able to walk to the walls but it is too far. The public shuttle bus stops right outside the hotel and is a 6-7 minute drive into the old walled city. It's too bad... More

we moved here from a rural air con less property so i was in heaven. We had a family suite which was 2 bedrooms very modern,sheets changed and room cleaned every day which was a contrast from the last place. No nice views etc but practical and functional. It seems aimed at the business traveller due to the lack of... More

Arriving in Lucca late in the day with no reservations, we drove to the center city and made inquiries at several hotels. Prices for last minute rooms were very high, and we quickly learned that parking our car would be a hassle. Then we headed outside the walls to the Best Western Grand Hotel Guinigi, with rather low expectations. What... More

We stayed at this hotel for 1 night on July 25. It had very nice rooms- a king bed and a large bathroom. It had a pretty view of houses and mountains. It was located outside the medieval city of Lucca. We took a cab to and from the city for about 8 Euro. It was the first time that... More

We have passed this hotel over the years because it was a Best Western and we wanted the more local hotels. This time we came to town early and it was a 4 day holiday so all the hotels we wanted were full - this was our last resort! What a pleasant surprise! Of course it had EVERYTHING and the... More

The Best Western in Lucca is an excellent hotel. We reserved a family room which has two twin beds and a king bedroom. This is a great room for traveling families or a group of friends. There were surprising upgrades at this property including a beautiful marbled bathroom and solid wood wardrobe in the bedroom. There was also a nice... More