This hotel is located in a great ( and very safe) area to have a pleasant walk into the heart of Florence. It is close to restaurants, shopping. and tons culture! The hotel staff was helpful despite "our" slight language barrier. The court yard in the back is especially charming.
Just a few small issues with the rooms...maybe putting some...
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My husband, sister and brother-in-law stayed here October 7th through the 14th. We booked it on Expedia for a great price. The rating was a 4-star on their website. The room was clean and the bathroom looked newly remodeled. These were not however 4-star accomodations (at least not in my experience). Our hostess was kind and helpful despite the language...
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PART ONE -
I arrived at approximately 2-3pm on 9/11. I was told by Mrs. Semplita (sp?) the front desk Manager, that she had ‘a big problem, no room for me, that the internet thinks I have 20 rooms when I have only 10 and that I am overbooked, but not to worry she has another hotel.” I told her...
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