This place recently transferred ownership to two brothers who are two of the nicest people you'll ever meet. They are the kind of Italians that are very warm and welcoming and will go out of their way to accommodate you. I had an issue (that had nothing to do with the hotel) and one of them was really so kind... More

This is a budget hotel with basic rooms. The staff were very helpful. Breakfast is outside and is good. The rooms are small and the en-suite is basic. There is parking behind the hotel at no charge. There is a t.v in the room. We had a connecting type room with two bunk beds for the kids. If you want... More

Fantastic location! Very basic hotel which is good for the budget traveller. The breakfast was not good - very basic, pre-packaged and too sweet. Parking the car was a real problem as we hadn't made prior arrangements with the hotel and we were quoted £25 per night. The staff were very friendly, spoke good English and most of all were... More

The location was excellent, very close to the Uffizio and Santa Croce Church. The staff was helpful, the room was clean and a reasonacble size with a small but adequate en-suite bathroom. Althought it is located in the old town the room and bath looked new and everything worked perfectly. More

A converted monastry this hotel only claims to be 3 star and that is a fair and honest claim. The staff are charming and helpfull. The whole ambience of the place is cool (in this instance I mean cool in it's real sense) and simple. OK the breakfast isn't great but the bar opens in the evening and it is... More

Hotel was in a great location, rooms are cozy and immaculate, bathrooms were very nice. The desk staff were very friendly and helpful, quite nice. Breakfast was stale pastry and coffee, should be skipped altogether. Would stay here again. More

Florence was by far my favorite city in Italy. However, the Santa Croce hotel was the most expensive we paid in all of Italy and not worth the money. The hotel was nice and plenty big enough for my mother, sister and myself. The bathroom was clean but the shower was extremely small. When we booked the hotel they told... More