This hotel is very easily accessed from the main train and bus station in Florence. My husband and I took the train from the Rome Airport so we were very happy that the hotel was so close to the train station. The hotel is also right next to the Santa Maria Novella, which is a very beautiful Church in Florence... More

the staff was very kind. because we needs keep my bagage and recharging my iphone. they chrage my iphone and i feel they are kind. the room is some small but clean and modern design is good. and breakfast is normal. the location is best. it's a good trip. More

We stayed in the Quad room for 4 nights. I stayed there with 3 other friends. The room was very large and we had plenty of space for all of our luggage. The bathroom was large as well. However, there was only one. The breakfast was great. They had croissants and ham with some delicious yogurt and jams. The location... More

This hotel is in an excellent position looking onto the Santa maria Novella. It is especially handy if you arrive by train or bus as the hotel is just round from the station. The hotel is decorated in a very a modern monochrome style which was quite interesting. Our room was very clean and the maid service was efficient. Our... More

In this price range, this hotel rates as the worst hotel I ever stayed in. The highlights are the location (super), the service at reception (nice and friendly), and breakfast (resonable), but that’s about it. The room we were given was so dark that literally we used a torch to find stuff in our bags. No idea if it ever... More

We traveled to europe looking to spend our dollars in sightseeing and fine dining, however we did want to stay in nicely located hotels that would be clean, affordable and pretty. Hotel Universo provided every one of this characteristics at a great price. The hotel is perfectly located in Florence and you can walk almost anywhere... Please do try the... More

My fiancee and I traveled Europe for 49 days after graduating from college. This trip took a great deal of planning as we planned everything out ourselves down to bus transportation. Trip Advisor was very helpful in pointing us in the right direction for hotels except Hotel Universo in Florence, Italy. We stayed in a lot of hotels and this... More

Universo is in a very good location, close to train and bus stations. The staff at reception were very helpful indeed. The room was a good size but not very well lit. The breakfast room was bright and airy and the food selection was good. More

Hotel was chosen by my boyfriend as a part of my birthday suprise. I love Florence and i always wanted to spend there very special time. Hotel location is just fanntastic! Located in town centre but in quiet area of Piazza Santa Maria Novella makes the stay even better. Check-in was quick and we got all information we needed. Room... More