Let me start by saying that I travel one to two nights a week for a living and as a result I used converted Southwest airline points for my stay. I say that because it is a common practice to give customers using points the lower quality rooms. We arrived by train from Cinque Terre so the one positive was... More

The service is excellent, the location is good (very close to the train station, so if you are arriving by train it's just a short walk to the hotel), the amenities are great. We had a skylight in our room and that was a nice surprise. Also, the bed was huge (the mattress was a little hard though) and the... More

Just stayed there 2 weeks ago. Very easy to find its location. only less then 10 min walk from Santa Maria Novella train station. Almost walkable to everywhere we want to go from shopping to site see. Rooms are of right size and there was a pretty big bath room. Modren design and it was comfortable. The breakfast spread was... More

This hotel was excellent decent size room right next to Novella train station but not too noisy. Within easy walking distance to most attractions. Post office next to train station.Suggest taking hop on hop of bus tour a two day pass. The hotel staff were very friendly professional and helpful. Laundry done was beautifully pressed and reasonably priced. Rooms were... More

We stayed at this hotel on May5th to 8th with our 8 year old son. This a very nice and clean hotel. Kids rooms as attach to your but have separete bathroom and very nicely done. Private balcony. Very convenient location as you can walk 7 to 6 minutes from Frenze train station. It is on the left side of... More

I had one of the strangest nights in a hotel during my one night stay at Hotel Embassy. First, we were informed our room was on the 4th floor, but then the clerk informed us that the elevator was out of order. No problem I thought, I'll take the stairs - only to be informed that there were no stairs... More

This hotel is a good choice if you arrive to Florence by train, as it is only minutes (walkung) from Firenze Santa Maria train station. It's also a short 10 min walk from Florence historic center. The rooms are domewhat dull, but clean. Breakfast has nice selection, with excellent expresso coffee. The price seems very reasonable. Overall I had a... More

Well we booked this hotel after looking on trip advisor and after taking all the good advice we decided to book through Voyage Privee. The hotel is truly first class for the price and is very close to the railway station and two or three very good restaurants. The place is kept spotlessly clean with all towels and bed linen... More

Since we had heavy luggage to haul, we chose this hotel as it was a few minutes walk from the railway station. The area it is in is rather drab with the trams plying up and down the road where the old wing/main building is located. I'd recommend staying in the new wing behind. We requested a room in the... More