The word "spooky" comes to mind. The room was small, poorly furnished, and the double bed was 2 twins pushed together. My ear plugs were a savior, considering the level of noise. The deadbolt on the door was the first thing I checked, and of course, it didn't work either. In the morning, the desk help suggested we walk to... More

we were at the hotel with a group overnight and were initially given a smelly room where the walls were dirty and dilapidated, we could not even find a bathroom at first, which turned out to be right off the balcony, looking out on a busy and noisy street. the bed mattress was so worn out that you could feel... More

It was very noisy! Terrible Noisy!! It seems we slept on the open air near messy road. So it was cold in the room and with smoke smell. More

This was a nightmare from start to finish .The street the hotel was on was straight out of the TV show "SHAMELESS:.Rough Rough Rough. complete with a park right next to it where people gathered to drink beer,wine and meths from 9am -1am .The hotel itself was dirty .The Double room was 2 single bes pushed together.Our room was facing... More

Everything about it was horrible. The service, cleanliness, comfort, etc. We asked the front desk for help on how to find out about tours and they just stared at us blankly and said they didn't know. Never smiled once! The beds were ridiculously hard and unconfortable. Place didn't look very clean either. Plus, the main attractiion (Duomo) was far from... More

Distant from town, they did not reply to our email asking for directions to them (with 3 day's notice) A glum faced greeting upon check-in, a gym that I was not allowed to use (first I was told it was not free with the room, then when I offered to pay, was told the equipment was " too new" to... More

Like other reviewers, we stayed there because it is touted as being 500 meters from the airport and we were hoping to just walk to the terminal for our early flight the next morning. It might be 500 meters from some corner of airport property, but we had to take a taxi anyway. We also booked because we'd had success... More

I picked this hotel because we had an early flight out of Florence and didn't want to deal with traffic. Everything had a funny smell, especially the elevator. The bed had springs poking through the mattress and my pillow felt like it was stuffed with small potatoes. Most of the staff was helpful but one clerk refused to let us... More

This Hotel is Disgusting!!!! Very old. With a bad smell. Old and dirty rooms. Far from the city. Don`t stay here!!!!! More