My mother and I stayed here in mid August for 5 nights. After our stay in Rome we were very happy with this hotel. There have been some negative reviews, I must say, that as long as you are aware that the standards in Europe are different to what you may be used to and if you expect a cold... more

The hotel receptionist was so rude and unhelpful, who is male. gave a room in 5th floor lift small ,hallway dark, felling the way to hell. moreover the room he gave us, smell and phone line is not working at all. that is means if we inquiry anything we need to go to from 5th to ground. the smell of... more

Booked a 12-day Honeymoon for my son & daughter in law. I wrote the hotel in advance to ask for additional services, to welcome the bride & groom with lovely surprises for the room. The staff went out of their way to be accommodating and helpful and gave them a beautiful room and wonderful welcome to Florence. I can safely... more

One of the worst experiences ever. Stayed for 3 nights at Martelli in 2009 spring. As we couldn't barely rest, it almost ruined our trip to the city. At least it was a great motivation to walk. We walked for 12hs, non-stop, trying to avoid the mosquitoes at the hotel and the bad shape the bathroom (with broken hairdryer and... more

We stayed at Martelli hotel for three nights and I have to say it was quite good. It was the cheapest hotel we have ever stayed in and we were a bit worried. But it was a great surprise.. It is centrally located, five minutes from the train station and within walking distance from everything!! Of course Florence is quite... more

About the best thing I can say is that it is central and close to all the main sites including the Rail Station and the Duomo which is just down the street, after that it all goes down hill. Getting there is a nightmare and you have to park round the corner in a private car park. It's expensive but... more

We arrived to the Hotel Martelli after taking a night train from Paris to Florence. We emailed the hotel a few weeks earlier to let them know that we were planning on coming a day earlier than planned. Although we had a confirmation email stating that this would be no problem, the lady at the front desk was not aware... more

Location of this hotel is great - easy walk with luggage from train station. Lobby pretty small and rooms fairly plain, but clean and comfortable. Gentleman working desk was great - lady was not near as friendly. He gave us all kinds of help with tours and such. Breakfast was fine - croissants primarily with some fruit Easter Sunday. Location... more

Very central location. Friendly reception staff. Large room. Bathroom suite needed renewing but it all worked with enough hot water etc. Breakfast ok - crossaints cold have been fresher, would have liked a herbal tea or hot water. more