I hoped that I was going to spend a few days in a typical central hotel, as lovely as the city, but at some point I thought that I was on an horror movie stage. I stayed on the top floor with no lift, dusty aisles, icy bathrooms so called 'characteristic'. Breakfast was fair, though the annoying gentleman at the... more

We stayed at Rapallo Hotel. I found the staff extremely friendly and helpful. We identified several places we wanted to visit in Florence and the staff took their time to mark them on our map and help us located them. The room was very clean, and authentically decorated adding to the wonderful charm of Florence. I loved the charm of... more

Just back from Florence where I had a return booking at this hotel for 2 single rooms. We arrived 2 hours early at noon but were immediately given our rooms; a plus when travelling in the heat. The rooms are very clean and the staff are very friendly. The breakfast is buffet style (with excellent juice) so you can choose... more

We were very pleased with our stay at Rapallo Hotel. We were traveling on a budget but our room was comfortable and clean. Lorenzo was polite and very helpful and very attentive as well as his staff. I recommend the Grimaldi if you are looking for an inexpensive hotel close the train station (15 minutes walk) and although in a... more

I visited Florence with my Family (2 Adults & 2 Kids). My wife & kids liked it a lot. The place is old and the keepers have tried to do the best without erasing the classic look. Pluses: Great location (1km from SMS Railroad Station), great breakfast (Eggs, Cheese, Coffee, Chocolate milk etc.,). Negatives included strange odor, dark hallways, unclean... more

This hotel seemed to be about a 10 minute walk from the train station, and it was easy to walk around to all the sights in Florence. The staff was helpful. They made our dinner reservation the evening we arrived, they made our reservation to see "David" the next morning, and they were usually very friendly and polite. The room... more

Budget hotel. We stayed in two difrent rooms, the first one it was awful, bathroom incredible small , strong tabacco smell in the room, the doors to the room barely lock, cold room - the heating sistem it was a disaster - nr. of the room was 61, at the first floor. I requested to change our room, in the... more

The Hotel Rapallo is very close to the train station and had the closest thing to American coffee of anyplace in Italy. However, it's old, dingy, and really noisy. The doors to the room barely lock. On our last day there, I slipped on loose carpet on the stairs and fell. I really hurt myself and all I got was... more

Had some trouble finding hotel at first as there are two streets named Santa Caterina. It is a long 20 minute walk down street with extremely narrow sidewalks. The hotel staff was extremely pleasant and the rooms ae beautiful. The water pressure was wonderful. The bathroom doubles as a shower which was different and was on the small side. There... more