If you are visiting Florence, the Fenice Palace is in an unbeatable location. You are 1 block from the Duomo, walking distance to the markets, Accademia, restaurants, and the train station (santa maria novella), etc... The staff is friendly and helpful with questions about Florence and arranging tours. The only down side is the room. It's a decent size with... More

Our stay at Fenice Palace hotel was short. We changed hotel as soon as we could find somewhere else. Its in dire need of a renovation... its dirty, the beds are uncomfortable, the carpet is stained, the rooms stink of smoke, there was hair in our bed. The breakfast cutlery and dinning area was soooo dirty, the bathroom was un... More

We stayed at the fenice Palace at the beginning of July as it was recommended to us by the travel agent. You can't fault the location but Florence isn't huge and it's easy to get around so I'd happily forfiet the central location for a better hotel. The carpets were stained, and although the bed sheets were clean the bed... More

I reviewed this hotel a few months ago ( I stayed here in May ) but a the time i did not have this video i made while staying there, available to post with the review. So here it is...just to show people how shocking this place is. The video does not even do the place justice, but it should... More

So it's not the best kept hotel, it could do with a bit of a renovation, but with this location, if it was updated can you imagine how expensive it would cost?!! Please. The location is amazing, the beds are comfortable and the staff are lovely. Yes the breakfast, decor and the noise from the street are irritants, however buy... More

The information about this hotel is misleading. It is NOT a 4 star hotel. It is a 2 star at best! The hotel desperately needs renovating. The carpet is very worn and dirty and the walls are all beat up from years of luggage bumps. The bathroom was very poorly designed and you had to practically step over the bidet... More

Nice hotel! Needs a bit upgrading!!!!!!!!!!Good breakfast!!!!!!!!!!!Duomo, large leather market, ponte vecchio, and the train station. Walkable to just about all of Florence.The inside needs renovation! More

In addition to the comments stated are the carpets are really stained, breakfast was less than average, beds are hard, traffic noise highly audible and bathrooms not clean. More

Nice hotel - very central. We could walk to everthing we wanted to visit. Needs a bit upgrading - one lift definately have a problem with smelly carpet. Strange they don't notice it and just replace carpet ? Otherwise nice stay and we enjoyed it. More