The hotel is in a quiet area very near the river, and about 10-15 minutes walk from the mayhem of the centre of Florence. On arrival the receptionist was very welcoming, and this friendly, helpful attitude was reflected in all the staff. Our room (a standard double) was very comfortable, with a four-poster bed! The real gem is the roof... More

Located in a quite suburb near Arno River by lush ,green tree lined streets.Good for walking along river side and many eating places around.We felt safe even though a 15/20 minute walk from inner city & tourist sites.Friendly staff and ample breakfast to kick start the day!Small but clean,comfortable room & bathroom.Our room had a balcony for early morning fresh... More

I absolutely loved the hotel. Located in a quiet street, one street away from the Arno River, I could see the river from my corner room. My room was beautiful and spacious with high ceiling and perfectly decorated. From the moment I arrived to my departure, I was treated like a special person and attended in the most courteous manner.... More

I picked Kraft hotel amongst the numerous ones that I was reviewing as there were so many rave reviews about it. I guess this only raised our expectations and left us rather disappointed. The room looks old and bathroom contains several accident traps. I stayed on the most top floor but the view was pretty much rooftops of the neighbouring... More

This hotel was truly a 4 star hotel. Very nice and quaint. The room was clean and the bathroom modern with a full size tub. Our balcony had a beautiful view. We stayed in room 322. The staff was helpful and friendly. The complimentary daily breakfast was filling with an assortment of pastries and lunch meats.

We got a great rate and couldn't be happier with this hotel. It is very close to the train station, a short walk or cheap taxi, but is in a quite part of the city with the major attractions a short and pleasant walk away. Rooms were good sized for Europe, bed was one of the better, very clean, and... More

We stay here during our 5 week honeymoon for a few nights while in Florence. The place is in a good location and around 10-15mins walking from the center of Florence and of course many of the attractions. The staff were very helpful at all times including helping print out some travel documents and calling our transport tour company when... More

We had the most amazing time in Florence and can not wait to go back. It was our favourite city during our honeymoon for reasons that we really can't explain. We got a taxi from the train station and it was worth it, couldn't cope dragging the bags. We were pleasantly surprised by the lovely quiet location, we got an... More

My husband and I stayed here for 2 nights in April. It is very convenient for the train station (although on the day we arrived it was a public holiday and we had to battle through crowds to get away from the station) and in a nice neighbourhood with plenty of choice of places to eat close by. It is... More