Three of us stayed for 4 nights. The staff was hot and cold, but always polite. The room was clean, but we had to make 3 maintenance calls. Maintenance people were very responsive and friendly. The bath tub was missing part of the shower door, which should be replaced, it was a bit corroded. Breakfast, usually a joy in Europe,... more

I read the reviews on here when my partner told me which hotel we would be staying in, so was prepared for it not to be the 'ritziest' (sorry!) place in town. So glad I did, but was still shocked when drawing up at the hotel to note the filthy glass doors and dingy facade. Partner worried i may not... more

This is not a fantastic hotel - don't be fooled by the name "Ritz". Nevertheless, the location is FABULOUS... you are a small walking distance from the Uffizi, ponte vecchio and lots of cathedrals. It's a comfy hotel, romantic and classic. It's small but the location is worth the money. The breakfast is medium. Not very great but enough. Would... more

After getting the run around in Rome with an overbooked hotel, we were very happy to be welcomed into the Hotel Ritz in Florence. The location is within walking distance to all the important sights with a lovely view of the river Arno. Beakfast was more than ample, the rooms were quite adequate (showers a little tired), but more than... more

Quite taken aback to read all of those vitriolic denouncements against the Ritz by a host of American travellers.While the hotel most certainly would not qualify as a four star establishment,it's standard on the whole is more than just respectable,with Frommers assessment being bang on spot.I stayed over here in both 2006 and 2008 and was treated with the utmost... more

Every thing in the hotel is average except the price. And we requested a river view room but was not granted it. The breakfast is fine and the view is good. The location is relatively good and around 10 - 15 minutes walking distance from downtown. At the end, all you need in Florence a clean well located hotel. I... more

My parents recommended this hotel to us and it was AMAZING...It was just down the street from the Uffizzi, Ponte VEcchio, The Science Museum and stunning views of the river! It was AMAZING! VERY BIG AND ROOMY for a European hotel, the service was AMAZING, always so friendly and curteous and American friendly ;) I loved it!!! They called a... more

We selected the Hotel Ritz for our two night stay because it was recommended by Untours, was listed as "near the Uffizi" and the price was right (96 euro per night). I don't really call this a four star but that's been said repeatedly in other reviews. Maybe a 2 star. The best news: the views. Our view of the... more

The hotel location was great, on the Arno river, Close to the Uffizi Gallery. The hotel was clean but our room could have used a paint job and the tub didn't drain well. We didn't eat the breakfast. The staff was very helpful. We used the parking garage, which is worth the money, because parking is really hard to find. more