The staff seem to be friendly, but the rooms are less than adequate. No air con, bar fridge not working and the room itself was dusty and needing attention. He bed was hard and uncomfortable. This is not the kind of place you want to go to for any type of romantic getaway. Ok if you are happy to have... More

We really enjoyed our stay here primarily for the value and friendliness of the staff. The location is excellent (close to train station and walking distance to river, duomo, uffizi etc.) Getting to the hotel is really easy. Simply walk away from the front of the train station towards the church across the street. Cross along the edge of the... More

Good location but very bad service and rooms. We booked a superior double room through easytobook.comconsidering the information on other websites as well, but our room was way below our expectation. Very old and dirty room, unconfortable to sleep. We were not satisfied with it and asked the the reception to change rooms, but there was no new rooms left... More

Nice and silent hotel close to Sta. Maria Novella Station and Church. Almost every sights can be find in some minutes walk. Very clean and spacious rooms, double bed, big bathroom, liitle elevator. Breakfast good and big choice. The staff is exellent, very polite, verí helpful. Quick check in and check out. Interesting, ancient building. Elena is super kind, always... More

The hotel is only 10 mins walk from the station, we arrived a day late having problems with our travel company the hotel were not worried at all. My parents and our room were on the first floor, i believe the rooms higher up have been modernised however we were very pleased with our rooms. They have a typical tuscan... More

The hotel has beautiful,clean and spacious rooms, a good location between the main railway station and the city center ( 10 minutes walking ). Also breakfast was excellent, with everything you need from eggs & ham to cereals and fruits. The staff is always nice and polite, helpful when you have questions.

I stayed there only for a night to get my visa at the consulate. I think the style of the rooms depends on the floor, mine was at the 3rd and I really like the bathroom, awesome shower with a rack that warms the towels. I like the style of the furniture too. Wi-Fi was surprisingly fast considering that it's... More

The staff were very welcoming and helpful, providing advice on trains and allowing us to leave bags behind after checking out. The room had old-fashioned decor and the tiny bathroom was up a couple of steps. The shower was in the bath with one of those curtains that wraps around you if you get too close! However, there was free... More