My husband and I stayed here for 4 nights and were ready to check out within hours. Our room was in dire need of new carpet, mattresses and linens. The shower drain backed up which was not pleasant. The place has so much potential and falls so short. It is quite a shame. more

We chose this hotel as we wanted a comfortable hotel within walking distance of the main attractions of Florence. This hotel was reasonably priced for a 4 star (and included breakfast and parking). The room was furnished with antique style furniture, and had a TV and fridge. We asked for a double room, which turned out to be two single... more

This was my first time in Florence. Villa Carlotta is situated about 20 mins walking distance from the center of the city. It is a little refuge from the hustle and bustle. It has beautifully decorated rooms that are a nice size. The dining room and sitting room (which offers free internet access) is beautiful you feel like you are... more

Small room with no atmosphere. One lonely chandelier hung in the middle of the ceiling. If you get room 215 ask for another room. Our shower drain was so old it was stopped up, so if we wanted to take a shower (which, naturally, being a summer tourist was necessary every day), the water rose up to our ankles, which... more

My husband and I stayed for 3 nights in Villa Carlotta as part of our week in Tuscany. We loved the quiet location and enjoyed the 25 minute walk into the city centre. We had a special package which included sparkling wine, chocolates and a guide book. We chose the hotel because it had free parking and we were delighted... more

Absolutely our best hotel experience. Outstanding service, wonderful large breakfast and nice quiet yet central location! This hotel is a must for any visitor to Florence. The staff is friendly and helpful. The room was clean and beautiful. Nice little market right around the corner too! There was six of us and our three rooms were top notch! We can't... more

My wife and I stayed here for our first trip to Italy. We booked the honeymoon package, and had champagne and chocolates waiting for us in the room. Our room was very big, with wood floors and a nice big window that let a nice breeze come into the room when opened. The bathroom was also large and had a... more

My husband and I thoroughly enjoyed Villa Carlotta. The staff were so welcoming and helpful (sold stamps and made sure that mail was posted). Our room was immaculate and furnished with wonderful antiques. There is a nice patio with a fountain for "personal picnics"; there is a nicely appointed bar area. The staff will help you with access to the... more

My husband and I are in our forties and have recently returned from our holiday in Italy. Of course, like any other traveller, we used tripadvisor before we booked our hotel. It met our requirements and seemed reasonable. It was a good walk away from the main part of Florence, but we enjoyed the walk along a tree lined avenue.... more