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BEST WESTERN Hotel Select

3.0 of 5
Via G Galliano 24, 50144 Florence, Italy
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BEST WESTERN Hotel Select
Ranked #294 of 470 hotels in Florence
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193 reviews from our community

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Traveller rating
    26
    68
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    34
    12
Date Rating
Kingsport, Tennessee
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 June 2013 NEW

This was the only hotel in Italy we rented through a travel agent. He told us it was 3 star and near the center of town. It is not that close to the center of town and while it may technically be 3 star, it was the worst 3 star I have ever seen. We made the mistake of prepaying... More

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Vancouver, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 25 May 2013 via mobile

On a 12 days Italian trip, this was the worst hotel!! After the first - and last - night at the hotel, my question to the unfriendly person at the reception was if the room we got it is usually used for persons or for their companion pats. I'm sure the space was initially destinated for storage. The breakfast was... More

Was this review helpful? Yes 1
See 2 more reviews by Dandana11 for Florence
98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review
3 June 2013

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

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Haifa, Israel
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 April 2013

We went to this hotel because it was located close to the business purpose of our trip. The room was nice and practical - but nothing more. The water in the shower were not hot enough for me - that was the only thing that really bothered me

Was this review helpful? Yes 1
98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review
3 June 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Durham, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 April 2013

I stayed at the Hotel Select in Florence for 9 nights in March. I had a wonderful experience in this hotel. The staff was very helpful, the room was clean, the washroom was a good size with a nice shower, and the beds were comfortable. The Wifi did not work on the day that I arrived. They were most apologetic,... More

Was this review helpful? Yes 1
98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review
3 June 2013

Dear Eliz5 Thank you for completing the survey regarding your recent stay at our property. I remember you ver well and it was our pleausure to have you here as guest. Hope you come back very soon there are still a lot of things to see in Florence. Best Regards More

Bucharest, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 31 March 2013

The hotel is a typical older hotel near the heart of Florence - safe, old, residential neighbourhood. We spent 3 nights at the hotel, in March 2013. Even if they say its location is not far from rail station, we couldn’t find it very easy. The hotel’s location is in a quiet district, quiet street far from the crowds of... More

Was this review helpful? Yes 2
98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review
3 June 2013

Dear Mara2305, thank you very much for all your praises for our Hotel. We are glad you enjoyed your stay, the city, the Hotel staff everything. We are happy when you are satisfied, that's our job, therefore I hope to see you again soon here in Florence! Best Regards More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 March 2013 via mobile

Nothing bad about the hotel very very helpful staff.... Excellent rooms good morning breakfast just a bit far from the station but easily accessible but bus no 22 or 23....... Keep up the good work......

Was this review helpful? Yes 2
florianopolis, SC, brazil
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 17 March 2013

I stayed at this hotel two times last year and last time for 4 nights with my wife. For sure hotel's location is not steps from major tourist attractions but in my opinion there are other factors that drove me to take the decision to stay there ... take a look below: - Hotel is Best Western chain and it... More

Was this review helpful? Yes 3
98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review
3 June 2013

Dear Fredpio, Thank you very much for completing the guest survey: your description of the hotel matchs with reality. I am glad you enjoyed your second stay by us, now we wait for you a third time then. Hope to see you soon More

Rome
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 24 February 2013

Room is clean but with strong odour of bleach. and it is dark even when you turn on all the light. The strongest image for me is that it is so far from the travel attractions. Not recommend to foreign travelers although it is with cheaper price. Breakfast is not good enough, there is not much options on table even... More

Was this review helpful? Yes 1
98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review
3 June 2013

Dear Heronix Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Redondo Beach, California
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 13 February 2013

We arrived at the train station and got on the bus line that I had planned out earlier. We got off at the closest stop to the hotel, which was still kind of far. We each had a large, heavy suitcase and the sidewalks were pitted asphalt or cobblestones. We found our street, walked down it in one direction. Our... More

Was this review helpful? Yes 2
98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review
3 June 2013

Dear Ichbinseins Thank you for completing the survey regarding your recent stay at our property. I would like to apologize for not exceeding your expectations. Just few things: the closest bus stop is at 800metres from the hotel. Florence is a small old city, and originally wasn't planned for tourists carrying large suitcases, We do apologize. Furnishing in the room... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 25 October 2012

We stayed here for two nights in July 2012 because we wanted to be within walking distance to the duomo. In Italy you can generally park on the streets for free if you park in stalls painted white but not in this neighborhood because it was parking for only the residents. Parking behind the hotel cost 16 euros per night.... More

Was this review helpful? Yes 1
98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review
3 June 2013

dear 2oils Thank you for completing the survey regarding your recent stay at our property. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. More

 
 
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Additional Information about BEST WESTERN Hotel Select

Also Known As:
Best Western Select
Best Western Florence
Florence Best Western
Address: Via G Galliano 24, 50144 Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Pets Allowed Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #294 of 470 hotels in Florence
Price range (per night): ₹4,452 - ₹16,595
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Small Hotel housed in 19th-century villa decorated with frescoes & antique porcelain. ... more   less 
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BEST WESTERN Hotel Select
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